Lead Host

Duties & Responsibilities

• Greet and seat guests
• Answer phones and take reservations
• Direct guests to bar, lounge or restrooms
• Maintain the flow of service throughout the dining room
• Communicate with servers about guests' wants and needs
• Escort guests to their table
• Check coats and maintain coat check room
• Post daily floorplans and side work duties
• Stock supplies such as matches, business cards, and toothpicks
• Maintain a clean, safe environment
• Comply with health, safety, and labor regulations

Required Skills & Experience

• Speak, read, and write in the primary language(s) used in the workplace
• Read and write to facilitate the communication process
• Have good communication skills, both verbal and written
• Know appropriate table settings and service ware
• Be knowledgeable about all menu items, prices, and general service procedures
• Have basic computational ability
• Have basic computer skills
• Be familiar with Open Table or similar reservation system

Physical Requirements

• Work primarily indoors
• Must be able to stand and move around for at least 8 hours
• Must be able to maneuver between functions occurring simultaneously
• Must be able to move in limited space
• Must be able to lift up to 20 lbs. on a regular and continuing basis
• May be required to lift trays of food or food items weighing up to 20 lbs. occasionally
• Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening, hearing, and visual acuity
• Talking and hearing occur continuously in the process of communicating with guests, supervisors, and other employees