Lead Host

Description

Edina Country Club is hiring a Lead Host to support their dining operations and provide a welcoming, organized, and high-quality guest experience. This position is ideal for hospitality professionals who enjoy member interaction, have strong organizational skills, and can lead front-of-house flow during service.

Key Responsibilities

• Greet and seat members and guests in a friendly, professional, and timely manner.
• Manage reservations, waitlists, and seating flow to ensure balanced service across all dining areas.
• Answer phone calls promptly and professionally, including handling reservations and to-go orders.
• Provide accurate wait time estimates and ensure guest comfort while waiting.
• Maintain a strong understanding of dining room layout, table numbers, and server sections.
• Communicate effectively with servers, managers, and kitchen staff to support efficient service.
• Assist in training and guiding host team members to ensure consistency in service standards.
• Monitor dining room activity and adjust seating strategy as needed to maintain service flow.
• Maintain cleanliness, organization, and proper stocking of the host stand and entry areas.
• Conduct light housekeeping checks in guest-facing areas.
• Maintain knowledge of menus, hours of operation, and club events.
• Ensure compliance with service standards, policies, and applicable regulations.
• Establish and maintain positive, professional relationships with members, guests, and team members.

Qualifications

• Prior supervisory experience or a minimum of 2 years of hosting experience required.
• Must be available to work Thursday through Saturday.
• Strong leadership and communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Ability to remain calm, professional, and solution-oriented under pressure.
• Strong organizational skills and attention to detail.
• Ability to work with a wide range of personalities in a professional manner.
• Familiarity with POS and reservation systems preferred.

Work Environment

Fast-paced front-of-house dining environment, including indoor and outdoor areas. Moderate to high noise levels from guests, staff, and service activity. Frequent standing, walking, and movement throughout the dining areas. Hands-on responsibilities including guest interaction, seating coordination, and service support. Exposure to varying conditions depending on service location and volume. Close collaboration with front-of-house staff, management, and culinary team. Direct interaction with members and guests to maintain a high-quality experience.

Benefits & Perks

• Competitive hourly pay
• Employee discounts
• Complimentary meal during shifts
• Paid sick time
• Referral program
• Flexible schedule
• Medical, dental, accident and life insurance
• Employer paid life insurance
• Vacation time
• Paid company holidays

About the Role

This position is ideal for hospitality professionals who enjoy member interaction, have strong organizational skills, and can lead front-of-house flow during service.

Schedule

Thursday through Saturday

Pay

Competitive hourly pay