Jobs · Management · New York

Lead, Global Facilities & Workplace Experience

StubHub · New York, NY · 3 wk ago
Management$165k–$200k/yrFull-time

What You'll Do

  • Leadership & Strategy:
    • Lead, coach and manage the performance of the facilities and workplace experience team of office coordinators/administrators and managers across global office locations.
    • Develop a long-term workplace strategy aligned with business growth and hybrid work models.
    • Collaborate with leadership to translate culture into the physical workspace.
    • Track and report on key performance indicators related to facilities and team member experience.
  • Facilities Management:
    • Oversee the maintenance, safety and efficiency of all global company office locations.
    • Lead global vendor negotiations to secure cost-effective, scalable, and high-quality facilities agreements across diverse regions while balancing local requirements and global standards.
    • Manage vendor relationships for security, cleaning, food services and other workplace operations.
    • Responsible for the development and implementation of organization-wide programs to ensure compliance with health, safety, environmental, and building regulations.
    • Lead space planning, office moves, and renovations.
    • Develop and manage facilities budgets and forecasts.
  • Workplace Experience:
    • Partner with People Experience Resources and IT to ensure a seamless onboarding experience for new team members.
    • Create policies and initiatives that foster collaboration and productivity.
    • Monitor workplace satisfaction through feedback loops, driving continuous improvement.

    What You've Done

    • 10+ years of progressive experience in facilities, workplace operations, or corporate real estate, with at least 5 years in a leadership role.
    • Strong knowledge of building systems, workplace safety, and vendor management.
    • Demonstrated ability to design and deliver exceptional workplace experiences.
    • Excellent leadership, strong communication, and project management skills.
    • Experience managing multi-site operations and budgets.
    • Strategic thinker with a focus on operational excellence.
    • Strong problem-solving and decision-making ability.
    • Customer-service results orientated with a team member-first mindset.
    • Adaptable and innovative in a dynamic, fast-paced environment.
    • Collaborative leader who builds trust across teams.
    • What We Offer

      • Accelerated Growth Environment: Immerse yourself in an environment designed for swift skill and knowledge enhancement, where you can scale your career.
      • Top Tier Compensation Package: Enjoy a rewarding compensation package that includes premier benefits, aligning with our commitment to recognizing and valuing your contributions.
      • Paid Time Off: Generous Paid Time Off, allowing you to manage your schedule and recharge as needed.
      • Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package featuring 401k and premium Health, Vision, and Dental Insurance options.

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