Global Workplace Experience Lead

The People Team

• Examples of key problems the team is working on:
  • Make the office the easiest part of everyone's day.
  • Replace ad hoc coordination with a consistent bar.
  • See it, own it, solve it.

About the Role

• Where people work shapes how people work.
  • You will own the day-to-day experience of your Fluidstack office, everything from how the space looks and functions, to how people feel when they walk in, to the small details that make a workplace feel genuinely cared for.
  • You’re the person in the building who makes sure things work and when they don’t, you fix them or escalate clearly.
  • People will come to you with everything from a broken monitor to a request for a better lunch option, and you’ll treat both with the same thoughtfulness.
  • This role is hands-on and high-ownership. You’re not waiting for someone to tell you what needs to happen. You see it, you own it, you solve it.

What You Will Do

• First 30 Days:
  • Complete onboarding and learn Fluidstack’s workplace standards, vendor landscape, and office-specific context.
  • Shadow the current setup (or audit from scratch if you’re opening a new cadence): space layout, recurring issues, vendor performance, employee sentiment.
  • Build relationships with building management, key vendors, and your local team.
  • Identify 3 quick wins you can deliver in your first month that improve the daily office experience.
• By 60 Days:
  • Own all vendor relationships for your office: cleaning, catering, maintenance, supplies. Hold them to agreed standards.
  • Implement the shared workplace standards, adapted for your location.
  • Run a lightweight feedback loop with employees in your office. Know what’s working and what isn’t.
  • Manage your office’s operational budget with clear tracking and no surprises.
• By 90 Days:
  • Your office runs smoothly and consistently.
  • Employees trust that the space will be well-maintained and well-managed.
  • You are the first point of escalation for workplace issues in your office. Problems are resolved quickly and transparently, or escalated with clear context.
  • You have a clear operating rhythm: weekly vendor check-ins, monthly budget reviews, quarterly planning.
  • You proactively surface issues and proposed solutions rather than waiting for direction.

What We Are Looking For

• A love of details. The things most people don’t notice until they break.
• Kindness and warmth in how you show up for the people in your building every day.
• A hospitality mindset. You think about experience, not just maintenance.
• Clarity, approachability, and precision in communication, especially when things go wrong.
• You have run an office or workspace before and take pride in making it a place people enjoy being.
• You manage vendors and service providers with care: expectations are set, performance is tracked, and conversations happen early when standards slip.
• You’re organized and self-directed. You don’t need a daily task list from a manager to know what needs doing.
• You welcome non-traditional paths into this work. If you’ve managed spaces, logistics, or operations in any context (hospitality, events, coworking, retail) that counts.

Additive Value

• Experience managing office openings, buildouts, or relocations.
• Familiarity with workplace technology (access systems, desk booking, AV).
• A hospitality mindset — you think about experience, not just maintenance.

Salary & Benefits

• Competitive total compensation package (salary + equity).
• Retirement or pension plan, in line with local norms.
• Health, dental, and vision insurance.
• Generous PTO policy, in line with local norms.

Compensation Range

$140,000 - $205,000 per year, depending on experience, skills, qualifications, and location.