Lead Generation Specialist

Location: Phoenix, AZ (On-site) • Full-Time

About the Role

We are looking for a motivated and goal-oriented Lead Generation Specialist to join our growing team. In this role, you will identify, engage, and qualify homeowners and potential clients interested in residential remodeling and construction services. You will play a key role in expanding our customer pipeline through outbound prospecting, inbound lead qualification, and consistent follow-up. The ideal candidate has strong communication skills, experience in inside sales or lead generation, and is comfortable using CRM systems to manage prospects. Experience in the construction, home improvement, or remodeling industry is a strong advantage.

Responsibilities

• Conduct outbound calls and prospecting campaigns to generate qualified leads for residential remodeling and construction services.
• Respond promptly to inbound inquiries from prospective homeowners and business clients.
• Qualify leads by understanding project scope, budget, timeline, and customer requirements.
• Schedule consultations and appointments for the sales team with qualified prospects.
• Build and maintain strong relationships with potential customers through professional communication and timely follow-up.
• Maintain accurate customer records, call notes, and pipeline activities within the CRM system.
• Utilize CRM platforms and sales automation tools to track lead progress and improve workflow efficiency.
• Collaborate with the sales and marketing teams to execute targeted lead generation campaigns.
• Meet daily, weekly, and monthly outreach and lead generation targets.
• Stay informed about the company's remodeling services and effectively communicate their value to prospective customers.

Requirements

• 2+ years of experience in inside sales, lead generation, telemarketing, or B2B/B2C sales.
• Excellent verbal and written English communication skills.
• Experience using CRM platforms such as Salesforce or similar systems.
• Strong phone presence with the ability to build rapport and engage customers.
• Proven ability to qualify leads and manage a sales pipeline.
• Comfortable working in a fast-paced, target-driven environment.
• Strong organizational and time management skills.
• Proficiency with Microsoft Office and CRM software.

Preferred Qualifications

• Experience in the construction, remodeling, home improvement, or real estate industry.
• Familiarity with Salesforce Cloud or other sales automation tools.
• Experience with outbound cold calling and appointment setting.
• Customer service or call center background is a plus.

Benefits

• Paid Time Off (PTO)
• Paid Training
• Career Growth Opportunities
• Collaborative Team Environment

Why Join Us?

Join a company dedicated to transforming homes through quality craftsmanship and exceptional customer service. As a Lead Generation Specialist, you'll play a vital role in connecting homeowners with trusted remodeling solutions while contributing directly to the company's continued growth and success.