Lead Generation Specialist

Responsibilities

• Call Keller Williams agents who have opted-in to receive communications from the MAPS team to generate interest in the various MAPS programs
• Build and maintain a pipeline of qualified leads to achieve and exceed sales targets
• Pass along qualified leads to our Client Experience team or Coaches based on the agent’s specific needs and/or business requirements
• Guide prospects through the entire coaching process, from initial inquiry to closing deals
• Maintain accurate records of sales activities, client interactions, and contract details in the company CRM (Zoho)
• Develop strong, long-term relationships with agents to foster repeat business and referrals
• Regularly follow up with agents to ensure satisfaction with coaching and address any concerns
• Identify opportunities for upgrading or cross-selling additional courses and training
• Meet or exceed sales quotas and revenue targets, as set by the Sales Manager
• Track performance against goals and adjust strategies as necessary to improve sales outcomes
• Report regularly to sales management on sales activities, pipeline status, and achievements
• Collaborate with internal teams, including customer service, client experience, and product teams, to ensure alignment on sales goals and customer needs
• Provide insights on customer feedback to help improve service delivery and product offerings
• Complete necessary sales documentation in a timely manner
• Maintain accurate records of customer interactions and sales progress in Zoho CRM

Qualifications

• Minimum Requirements: Bachelor's degree in Business, Sales, Finance, Marketing, or related field. Four (4) years of relevant education and work experience may be substituted for degree. Minimum of two (2) years of experience in lead generation, sales, client service/support or coaching role.
• Experience creating a compelling message based on the conversation frameworks and dialogue
• Experience with creative and proactive problem-solving, and process improvement
• Proven track record of driving results and holding team members accountable for goals
• Aptitude to develop strong leadership skills in the role
• Polished and professional demeanor