Lead Generation Administrator

About the role

This position will use various tools such as social media and AI to uncover new prospective customers, initiate contact, and introduce prospects to a sales representative. The role serves as the first point of contact for inbound customer inquiries received via phone, email, and web submissions. The individual will evaluate customer needs and ensure the inquiry is directed to the appropriate personnel across multiple divisions and departments within the organization. This role requires a well-organized, customer-focused team player with strong ownership, technical aptitude, and proven office and computer skills.

Responsibilities

• Utilize Construct Connect, Zoom Info, and other AI tools to research target customers and record details about upcoming potential projects.
• Utilize LinkedIn Sales Navigator and Zoom Info to identify potential contacts and make appointments with clients.
• Utilize multiple platforms for mass mailing and marketing outreach.
• Participate in the aggregation and tracking of leads driven into the company through various websites, social media, and other sources.
• Establish rapport and relationships with potential new clients.
• Submit timely and accurate pre-qualification vendor packets with new/existing clients.
• Provide accurate and timely information to the sales team and follow up as required.
• Serve as the first point of contact for incoming calls, assessing customer needs and directing inquiries to the appropriate personnel.
• Other duties may be assigned as business needs require.

Requirements

• Extremely perceptive and capable of relating to individuals at all levels.
• Self-directed and enjoys contributing to a team.
• Above-average organizational abilities with experience juggling multiple priorities with frequent interruptions.
• Strong oral and written communication abilities, with the ability to grow and maintain relationships, especially over the phone and via email.
• Ability to multitask within job duties.
• LinkedIn Sales Navigator and LinkedIn research experience a plus.
• MS Office proficiency.
• Aptitude for CRM setup and maintenance.
• Call center or customer service experience.
• Ability to follow routine verbal and written instructions.
• Strong verbal communication skills and ability to stay calm and professional under pressure.

Benefits

• Medical
• Dental
• Vision
• Training and mentoring
• 401(k) with matching
• Paid sick leave
• Paid vacation

Pay

Hourly Pay Range: $24.00 - $30.00