Lead Fulfillment Associate, OOH9

About the role

The Amazon operations team is looking for Lead Fulfillment Associates with a strong record of achieving results to join the expanding team supporting operations leaders and associates in delivering strong operations results within our fulfillment centers.

Responsibilities

• Performing production duties as needed: pick/pack orders, receive/stow product, ensure inventory accuracy, and unload/load trucks.
• Communicating instructions to other associates, motivating them and keeping their work areas safe.
• Maintaining the link between Corporate Retail Teams and the FC, as well as the reporting & re-escalation of tickets submitted to Retail, Vendor Management and Catalog.
• Helping support daily management of department duties, including allocating labor, leading meetings, assigning job duties and communicating with internal and external suppliers.
• Managing inbound flow from scheduling appointments to time of receives, communicating with carriers, the corporate transportation group, management and dock personnel.
• Scheduling inbound deliveries in dock master using Advance Ship Notices, communicating with carriers, the corporate transportation group and receivers.
• Using multiple shipping company's software to ship and track packages, coordinating trailers to corresponding dock doors and cross docks using OMA tool, ensuring proper processes are followed with the Trailer Dock Release program.
• Working in a team environment with Procurement to administer the flow of non-inventory goods, organizing supplies, corrugate, safety equipment, and tools, researching missing shipments, staging product in work areas, operating PIT equipment to move goods, using computer skills to track and receive non-inventory goods.
• Maintaining compliance with all applicable federal, state, and local regulations, providing technical support and tactical execution of the Regulated Waste Procedure, working in partnership with both Operations and the EHS Teams to maintain compliance while providing oversight over the waste process.
• Monitoring overall floor health of the robotic field, leading the safe and effective work dispatch for Amnesty Floor Monitors, ensuring minimum impact on downstream operations.
• Resolving issues on the Amazon Robotics (AR) floor such as restarting a drive, helping associates at stations with amnesty processing and prevention.
• Providing data and analytical support for ACES initiatives, root cause investigation of defects, and supporting compliance to ICQA-related SoX requirements.

Qualifications

• 1+ years of Microsoft Office products and applications experience
• A completed Associate’s or Bachelor’s Degree (preferred)
• 1+ year of leadership experience directly managing others (preferred)
• 1+ year working in a like environment (manufacturing/distribution/warehousing/large retail) (preferred)
• Experience with performance metrics and lean process improvement (preferred)
• Excellent written and verbal communication and interpersonal skills to coach, train and assist team members (preferred)

Pay

The starting pay for this position is listed below including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, you are eligible for additional earnings including overtime pay and performance bonuses. Final pay will be based on factors including shift selection and location.

Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.