Fulfillment Lead

Key Responsibilities

• Be the voice of Kraken Kinetics strategic business interests within the Production team
• Identify, evaluate, and advance delivery schedules within existing accounts
• Support decision making for prioritization of competing deliveries
• Cross-functional execution across product, engineering, and leadership teams to deliver on partner commitments
• Maintain disciplined tracking of pipeline, account activity, and partnership performance
• Represent Kraken Kinetics in all delivery related communications, including the issuance of quotes, receipt of POs, and shipping details

Qualifications

• Bachelor’s degree required; advanced degree or equivalent experience preferred
• Experience in a B2B environment (shipping and receiving, mission success, customer support)
• Logistics mindset with customer facing skillset
• Strong analytical and problem-solving skills, with ability to assess opportunities and prioritize effectively
• Excellent communication and stakeholder management skills
• Ability to manage multiple workstreams and execute independently
• Comfort working with both technical and business teams
• Demonstrated initiative and ownership in prior roles
• Ability to operate in a fast-paced, evolving environment

Preferred Qualifications

• Experience in autonomy, robotics, aerospace, defense, or adjacent advanced technology sectors
• Proven ability to forecast demand and develop response plans
• Working knowledge of export control regulations (ITAR/EAR)
• Background in high-growth startups or dynamic environments
• Exposure to supply chain, manufacturing, or systems integration challenges

Benefits

• Generous PTO policy
• Comprehensive medical coverage (80% company-paid for employee + dependents).
• Vision & dental (100% company-paid)
• Short and long-term disability coverage (100% company-paid)
• Generous 401(k) retirement plan
• Company-paid life insurance
• Great teammates and well stocked snacks

LIFE IN MOORE COUNTY, NC (PINEHURST AREA)

Kraken Kinetics is based in Moore County, North Carolina, home to Pinehurst, a nationally recognized destination offering an exceptional quality of life. Employees benefit from a low cost of living, minimal congestion, and a strong sense of community, with easy access to larger metropolitan areas, including Raleigh-Durham. Whether you're looking to accelerate your career or put down long-term roots, the Pinehurst area offers a compelling alternative to traditional tech and defense hubs.

Equal Opportunity Employer

We are committed to creating an inclusive environment for all employees and welcome applicants of all backgrounds.