Lead Field Technician | Fiber Audit Services- New Albany, OH

Key Responsibilities

• Perform end-to-end fiber circuit audits across multiple DMARC locations during each shift.
• Clean, inspect, and scope fiber end-faces using industry-standard tools and best practices.
• Conduct optical power testing at 1310nm and 1550nm wavelengths.
• Identify and resolve fiber contamination issues while differentiating contamination from physical damage.
• Escalate unresolved issues according to established procedures.
• Record test results, audit findings, and corrective actions using customer-provided mobile and web-based applications.
• Scan and validate cable barcodes using Bluetooth scanners.
• Verify fiber polarity using IR cards when required.
• Maintain accurate and complete documentation with first-pass quality.
• Follow all site safety, PPE, ESD, and operational procedures.

Required Qualifications

• Fiber Optics Experience: Minimum 3 years of hands-on fiber optic experience in data centers, network facilities, or similar environments.
• Experience with LC, MPO/MTP, and SC fiber connector types.
• Proven experience performing fiber audits, circuit validation, or fiber testing projects.
• Understanding of DMARC environments and fiber connectivity infrastructure.
• Ability to identify contamination versus physical fiber damage.
• Cleaning & Inspection Experience: using one-click, cassette, and reel-style fiber cleaners.
• Knowledge of wet-clean and dry-clean methodologies.
• Understanding of proper cleaning procedures for single-fiber and MPO connectors.
• Familiarity with common contamination issues and remediation techniques.
• Fiber Testing & Analysis Experience: using fiber inspection scopes and video probes.
• Ability to inspect MPO connectors and interpret inspection results.
• Experience performing optical power meter and light source testing.
• Knowledge of acceptable power levels for single-mode and multimode fiber circuits.
• Familiarity with IEC 61300-3-35 fiber inspection standards preferred.
• Troubleshooting Ability: to diagnose and resolve fiber circuit issues independently.
• Experience identifying fault locations across DMARCs, patch panels, and fiber routes.
• Capable of managing multiple circuit issues while maintaining priorities and quality standards.
• Documentation & Reporting Experience: logging field test results using mobile or web-based applications.
• Ability to maintain accurate records and complete audit documentation.
• Comfortable learning new customer-specific software and workflows.
• Experience updating ticketing systems or customer portals.

Preferred Qualifications

• Experience supporting hyperscale or large-scale data center projects.
• Familiarity with Jira or similar ticketing platforms.
• OTDR testing experience at 1310nm and 1550nm wavelengths.
• Experience working in active construction or data center build environments.
• Previous lead technician or trainer experience is a plus.

Required Tools & Equipment

• Experience Technicians should be proficient with:
• Fiber inspection scopes and video probes.
• Optical power meters and light sources (1310nm / 1550nm).
• Fiber cleaning tools and solutions (wet and dry cleaning).
• Bluetooth barcode scanners.
• IR cards for polarity verification.
• Laptop-based testing and documentation applications.