Lead Development Representative- West Coast Territory- Remote
Concentra · Phoenix, AZ · 1 mo ago
Business DevelopmentFull-time
Responsibilities
- Initiate a high volume of prospecting/calling
- Effectively use CRM (Microsoft Dynamics) to accurately track activity and account information of all prospects
- Work various lead types defined by the sales organization to qualify or disqualify based on specific criteria
- Build rapport with prospects by offering resources and understanding where the prospect is in the buying process
- Gather key information during conversations with decision makers by asking pertinent discovery and follow up questions
- Execute a precise contact cadence to schedule appointments with qualified prospects
- Consistently meet and exceed daily activity metrics in leads worked, completed calls, and appointments scheduled
- Nurture a lead effectively until they are Sales Ready
- Learn and demonstrate a fundamental understanding of Concentra services and state regulations
Qualifications
- Education Level: High School Diploma or GED
- Job-Related Experience: Customarily has at least one year of sales experience
- Telephonic sales experience a plus
- Remote work environment experience a plus
- Experience in occupational health care or workers’ compensation industry is a bonus
Skills/Competencies
- Service Mentality
- Attention to Detail
- Sense of Urgency
- Initiative and Flexibility
- Customer Service Skills
- Tact and Professionalism
- Handling Sensitive Information
- Strategic Thinking
- Team Player
- Fast-Paced Environment
- Prospecting Skills
- Organizational and Time Management Skills
- Verbal and Written Communication Skills
- Flexibility in Job Tasks
- Positive and Professional Demeanor
- Technology Familiarity
Employee Benefits
- 401(k) Retirement Plan with Employer Match
- Medical, Vision, Prescription, Telehealth, & Dental Plans
- Life & Disability Insurance
- Paid Time Off & Extended Illness Days
- Colleague Referral Bonus Program
- Tuition Reimbursement
- Dependent Care Spending Account
- Employee Discounts