Lead, Clinical - Pickerington, OH

Key Responsibilities

• Act as a superuser for the EMA ModMed system, providing guidance to both providers and medical assistants (MAs) regarding system functionalities and troubleshooting
• Mentor and train new MAs, helping them to acclimate to the clinic's procedures and patient care standards
• Monitor and optimize patient flow within the clinic by reallocating staff as necessary during peak times
• Ensure that the clinical team efficiently manages patient appointments, assists with procedures, and maintains clear communication with patients regarding their care
• Oversee inventory management of medical supplies, ensuring that all necessary materials are stocked and organized
• Support the Practice Manager by addressing patient complaints and operational issues, conducting research to provide informed solutions
• Facilitate compliance with safety and infection control standards, maintaining a clean and orderly clinical environment
• Assist in documenting clinical interactions and patient information accurately in the EHR

Requirements

• A high school diploma or equivalent
• Completion of a formal medical assistant program is preferred
• 2-3 years of recent experience in a clinical role, ideally within a dermatology or cosmetic practice
• Certification as a Medical Assistant (CMA) is a plus

Skills

• Exceptional communication skills, both written and verbal, to effectively interact with patients and clinical staff
• Strong organizational abilities with a keen attention to detail in managing multiple tasks
• Proficient in using electronic health record systems and medical software
• Knowledge of medical terminology and best practices in patient care

Benefits

• Competitive Pay - Attractive compensation to reward your hard work
• Comprehensive Health Coverage - Includes Medical, Dental, and Vision plans to keep you covered
• Generous 401(k) Plan - Company matches 100% of the first 3%, plus 50% of the next 2%, with immediate vesting
• Paid Time Off (PTO) - Accrue PTO from day one, plus enjoy 6 paid holidays and 2 floating holidays each year
• Company-Paid Life Insurance - Peace of mind with basic life coverage, with the option for additional plans
• Disability Protection - Short-term and long-term disability coverage to protect you in unexpected circumstances
• Additional Wellness Plans - Accident, critical illness, and identity theft protection plans for extra security
• Employee Assistance Program (EAP) - Access confidential support for personal or work-related challenges
• Exclusive Employee Discounts - Save on products and services with special discounts just for you
• Referral Bonus Program - Earn bonuses by referring qualified candidates to join the team

Qualifications

• Currently authorized to work in the United States in a full-time basis

Compensation

Final offer will be based on a combination of skills, experience, location, and internal equity. Compensation Range: $18.95 - $24.35 per hour.

About the Role

We are committed to enhancing the lives of our patients through outstanding medical practices and patient-centric care. As the Lead Clinical, you will be responsible for ensuring superior clinical operations, driving staff performance, and facilitating a positive patient experience.

Schedule

Not specified

Pay

Not specified

Benefits

Not specified