Clinical Lead

About the role

The Clinical Lead at Smile Doctors plays a crucial role in ensuring a positive patient experience and smooth operation within the clinic. Reporting to an Orthodontist, this position involves adhering to company policies, state dental laws, and regulations.

Responsibilities

• Supports the Orthodontist in maintaining a positive patient experience and operational efficiency.
• Adheres to company policies, state dental laws, and regulations.
• Leads, supports, coaches, and develops clinical team members.
• Sets priorities for patient care, manages full schedules, and multi-tasks.
• Assigns daily and monthly clinical tasks.
• Resolves issues impacting patient care and operational efficiencies.
• Maintains smooth clinical flow.
• Assists in placing and removing orthodontic appliances.
• Performs accurate and efficient procedures to maintain schedule and patient flow.
• Performs final checks on patients and leads patient flow.
• Manages remote monitoring dashboard, including reviewing and triaging patient scans, direct patient messages, and triage notifications.
• Ensures compliance with OSHA, HIPAA, and State Dental Board regulations.

Requirements

• High School Diploma or equivalent.
• One year of experience in a Clinician II role or external equivalent.
• Demonstrated proficiency as an Orthodontic Clinician II role or external equivalent.
• Required certifications: Dental Assistant certification if required by state Dental Board, Radiography certification if required by state Dental Board, CPR certification if required by state Dental Board.

Qualifications

• Ability to set priorities regarding patient care, manage full schedules, and multi-task.
• Effective verbal and written communication skills.
• Strong listening and comprehension abilities.

Skills

• Proficiency in orthodontic procedures.
• Strong leadership and coaching skills.
• Excellent organizational and multitasking abilities.
• Effective problem-solving and conflict resolution skills.

Benefits

• Competitive salary.
• Medical, dental, vision, and life insurance.
• Short and long-term disability coverage.
• 401(k) plan.
• 2 weeks paid time off in your first year + paid holidays.
• Discounts on braces and clear aligners for you and your family members.

Pay

Competitive salary based on experience and qualifications.

Schedule

Hours vary based on clinic needs, but typically include a mix of day, evening, and weekend shifts.