Clinic Lead

About the role

The Clinic Lead is responsible for clinic flow and coordination of clinic staff daily work schedules in conjunction with the Office Manager. They assist with the daily clinical activities under the supervision of the physician, RN, and/or nurse practitioner. This role models appropriate behavior as exemplified in MLH’s Mission, Vision, and Values.

Responsibilities

• Provides managerial support when the Office Manager is off-site or unavailable.
• Complies with established patient care guidelines, maintains clinic policies, procedures, and objectives.
• Performs patient care activities under the supervision of physician, RN, and/or Nurse Practitioner.
• Accurately obtains, organizes, and records necessary patient data.
• Updates all patient records subsequent to clinical information from physicians, nurse practitioner, including lab, etc., and assists in maintaining pertinent records.
• Maintains a safe, clean, orderly environment for the patients and staff.

Requirements

• Required - Technical Degree or Diploma in Nursing
• Required - 1-3 years of clinic or physician office work experience
• Required - Licensed Practical Nurse in Tennessee, Tennessee Board of Nursing
• Required - Basic Life Support from American Heart Association
• Prior to employment - Emergency Medical Personnel license from Tennessee, Tennessee Emergency Medical Services Division

Qualifications

• Knowledge of medical terminology
• Ability to read, write, and understand verbal or written instructions
• Ability to foster and maintain good working relationships with patients and families
• Demonstrates compassion and patience with a deep level of concern for patients
• Ability to effectively communicate verbally with others
• Knowledge of computer data entry/retrieval skills (MS Office Suite)
• Prior experience with electronic medical record systems preferred
• Ability to set priorities, coordinate, and organize multiple tasks, and maintain control of workflow
• Ability to maintain confidentiality at all times according to clinic policy and procedures and HIPAA requirements
• Knowledge of principles and implementation of basic procedures of infection control

Skills

• Knowledge of medical terminology
• Ability to read, write, and understand verbal or written instructions
• Ability to foster and maintain good working relationships with patients and families
• Demonstrates compassion and patience with a deep level of concern for patients
• Ability to effectively communicate verbally with others
• Knowledge of computer data entry/retrieval skills (MS Office Suite)
• Prior experience with electronic medical record systems preferred
• Ability to set priorities, coordinate, and organize multiple tasks, and maintain control of workflow
• Ability to maintain confidentiality at all times according to clinic policy and procedures and HIPAA requirements
• Knowledge of principles and implementation of basic procedures of infection control

Benefits

Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations, and a consistent striving for excellence. Boasting one of the South's largest medical centers, Memphis blends a friendly community, a thriving and growing downtown, and a low cost of living. We see each day as a new opportunity to make a difference in the lives of the people in our community.

Pay

Details on pay are not specified in the job posting.

Schedule

Details on schedule are not specified in the job posting.