Lead Client Partner

About the role

For our client, we are seeking a Lead Client Partner to join the team of a leader in the Business Services space. This role will lead operational priorities focused on execution quality, efficiency, safety, and measurable performance outcomes. You will collaborate with field leadership, support functions, and cross-functional stakeholders to improve accountability, service delivery, and operational consistency. The position offers the opportunity to influence operational scale, customer outcomes, and organizational performance within a Business Services environment.

Location: New York, NY - US based candidates only, no visa sponsorship available

Compensation: $210,000 – $300,000 annually

Responsibilities

• Serve as a strategic thought partner to senior leadership on growth initiatives
• Identify and implement opportunities for process optimization and growth
• Lead a team to enhance business processes for frontline teams
• Collaborate with Marketing and leverage Centers of Excellence in Growth Operations
• Conduct market analysis and campaign planning to prioritize accounts and set goals
• Provide analytical insights to stakeholders regarding business opportunities and risks
• Foster collaboration among internal and external teams to ensure alignment

Qualifications

• Bachelor's degree in Commerce, Economics, or Finance; or Master's in Business Administration or Business Analytics
• Certified Business Manager (CBM) from The Katha School of Entrepreneurship
• Proficiency in Client Relations and Commercial Excellence
• Strong Critical Thinking and Project Management skills
• Proven experience in Sales with Advanced English language proficiency (C1)

Benefits

• Hybrid work model offering flexibility in work location
• Opportunity to engage in high-level collaboration with C-suite executives
• Access to ongoing professional development opportunities
• Supportive team environment focused on strategic growth initiatives