Lead Care Manager Supervisor - Community Supports

JOB SUMMARY

Sycamores provides a spectrum of equitable mental health services, housing support services, and coordinated care management through various programs to multicultural populations of all acuities. Although it serves a variety of consumers, the agency focuses primarily on providing care to low-income, high-needs, at-risk children, youth, families, and adults.

About the role

This supervisory role oversees the day-to-day administration of programming activities and provides direct supervision to a team of Lead Care Managers (LCM).

Responsibilities

• Works directly with staff in the implementation of program practices that are consistent with organizational policies, managed care contracts, and the agency’s treatment philosophy.
• Knowledge of the policies, procedures, and regulations concerning care, as well as supervisory techniques, personnel policies, and procedures.
• Exercises sound judgment to adapt and apply guidelines to specific situations.
• Available to perform direct service tasks according to departmental needs.

Requirements

• Bachelor’s degree in a related field.
• Minimum of 2 years prior supervisory experience in a related field; experience leading projects (team lead) can also be included.
• Supervised experience in working with Populations of Focus: child, youth and adults experiencing homelessness, at risk or frequent utilization of hospitals and emergency rooms, serious mental health and/or substance use, children involved in child welfare, and/or birth equity (pregnant and postpartum individuals).
• Maintains all required licenses and certifications.
• Valid California Driver License and a driving record acceptable to the Agency’s insurance carrier.

Qualifications

• Bilingual, preferred.

Skills and Experience

• Ability to maintain records and prepare reports.
• Ability to evaluate and manage emergencies.
• Ability to evaluate and react appropriately to crisis situations.
• Ability to recognize emotional and behavior problems.
• Ability to operate a motor vehicle.
• Considerable knowledge of departmental and/or facility standard operating procedures.
• Considerable knowledge of group dynamics and sensitivity to individual members of the group.
• Considerable knowledge of behavior patterns impacting health and wellness.
• Ability to instruct, direct, and evaluate employees.
• Knowledge of training and supervisory techniques.
• Knowledge of employee policies and procedures.

Pay

Starting Pay Range: $29 - $33 per hour (starting pay will be based on previous work experience and educational background.)

Schedule

Not specified

Benefits

Not specified

Benefits

Not specified

Skills

• Ability to maintain records and prepare reports.
• Ability to evaluate and manage emergencies.
• Ability to evaluate and react appropriately to crisis situations.
• Ability to recognize emotional and behavior problems.
• Ability to operate a motor vehicle.
• Considerable knowledge of departmental and/or facility standard operating procedures.
• Considerable knowledge of group dynamics and sensitivity to individual members of the group.
• Considerable knowledge of behavior patterns impacting health and wellness.
• Ability to instruct, direct, and evaluate employees.
• Knowledge of training and supervisory techniques.
• Knowledge of employee policies and procedures.

Qualifications

• Bachelor’s degree in a related field.
• Minimum of 2 years prior supervisory experience in a related field; experience leading projects (team lead) can also be included.
• Supervised experience in working with Populations of Focus: child, youth and adults experiencing homelessness, at risk or frequent utilization of hospitals and emergency rooms, serious mental health and/or substance use, children involved in child welfare, and/or birth equity (pregnant and postpartum individuals).
• Maintains all required licenses and certifications.
• Valid California Driver License and a driving record acceptable to the Agency’s insurance carrier.
• Bilingual, preferred.

Skills and Experience

• Ability to maintain records and prepare reports.
• Ability to evaluate and manage emergencies.
• Ability to evaluate and react appropriately to crisis situations.
• Ability to recognize emotional and behavior problems.
• Ability to operate a motor vehicle.
• Considerable knowledge of departmental and/or facility standard operating procedures.
• Considerable knowledge of group dynamics and sensitivity to individual members of the group.
• Considerable knowledge of behavior patterns impacting health and wellness.
• Ability to instruct, direct, and evaluate employees.
• Knowledge of training and supervisory techniques.
• Knowledge of employee policies and procedures.