Lead Business Analyst

Key Responsibilities

• Establish, refine, and promote consistent BA methods, templates, and documentation standards.
• Ensure high quality requirements such as BRDs, RTMs, user stories, acceptance criteria, process flows, and data requirements.
• Validate requirements to confirm business value, technical feasibility, and alignment with organizational goals.
• Provide clear and constructive feedback to improve BA deliverables and reduce rework.
• Support testing approaches that include functional, non-functional, and data related needs.
• Create a collaborative and supportive environment across business units, IT teams, and vendor partners.
• Facilitate workshops, discovery sessions, and cross-team discussions that support decision making.
• Support change management through clear and proactive communication.
• Prioritize requirements, manage risks, and maintain project momentum with product owners, project managers, and leadership.
• Communicate complex ideas in a clear and simple way for executives, technical teams, and end users.
• Translate business needs into structured, actionable requirements and documentation.
• Present recommendations, findings, and updates to senior leadership with confidence.
• Produce well-organized documentation that supports planning and solution design.
• Mentor and develop Business Analysts, building confidence and strong analytical skills.
• Identify opportunities to improve BA processes, tools, and team capabilities.
• Lead improvements that increase efficiency, consistency, and quality across the BA function.
• Remove roadblocks, provide direction, and address risks that affect BA performance.
• Model accountability, transparency, and a commitment to high quality work.

Qualifications

• Bachelor’s degree in Business, Information Technology, or a related field.
• 7 or more years of Business Analyst experience, including at least 3 years mentoring or leading analysts.
• Strong written and verbal communication skills.
• Solid understanding of elicitation techniques, requirements documentation, and process modeling.
• Experience with Agile methods such as Scrum or Kanban.
• Strong facilitation and stakeholder engagement skills.
• Experience with enterprise level or multi-module systems.
• Proficiency with BA and ALM tools such as Jira or Azure DevOps.