Lead Attendant (JBs Cafe, Horseshoe)

About the role

Interacts with guests and co-workers in a helpful, positive, upbeat, and professional manner while taking food/beverage orders, accepting payment through cash, credit, check, and comps, delivering order to guests, and bussing and cleaning of dining area.

Responsibilities

• Monitoring and replenishing of all food products in work area by stocking counters and displays in a neat, accurate and timely fashion.
• Ensuring work area is neat, clean, and sanitized before and throughout shift by wiping counter areas, beverage stations, sinks, and floors as required to maintain a clean and safe work station.
• Ensuring and monitoring rotation and quality of product for appearance and safe holding temperature and proper storage of prepared foods under refrigeration with product, date, and proper storage containers to minimize waste and spoilage and ensure quality attractiveness.
• Partnering with culinary team to work as a team to ensure coordinated workflow during shift to meet business demands and ensure customer satisfaction.
• Maintaining all equipment in proper fashion such as cappuccino machine, micros station, etc.
• Accountable for meeting or exceeding all State of Iowa and Harrah’s sanitation requirements (ServSafe).
• Adhering to regulatory, safety, departmental, and company policies.
• Supporting safety and accident prevention programs (non-slip footwear, proper lifting).

Qualifications

• 6 months experience in food or customer service field with cash handling preferred.
• Must possess excellent interpersonal skills.
• Good oral and written communication skills, must be fluent and literate in English.
• Able to be on feet for the entire shift.
• Physically mobile with reasonable accommodations including ability to lift up to 50 lbs., and tolerate areas of high temperature in excess of 115 degrees and ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when stocking, storing and maneuvering around work area.
• Must be able to listen and respond to visual and aural cues.
• Must be able to tolerate areas containing second hand smoke, high noise levels, and bright lights.

About Us

Harrah’s Council Bluffs, Horseshoe Council Bluffs, the Mid-America Center, and the Hilton Garden Inn, all part of Caesars Entertainment’s expansive portfolio, are looking to bring the best talent from around the area to the Empire. We know that excellent service begins with our team members, which is why we are all inspired by the company’s Mission, Vision, and Values and why we strive for greatness each and every day. From providing the best gaming experience with two casino properties to offering two hotels with varying amenities, and convention, meeting, and entertainment space perfect for events big and small, our teams and properties are here to serve the Council Bluffs-metro area no matter the need.