Lead Associate I

About the Organization

Goodwill Industries of Northwest North Carolina, Inc. (Goodwill) is a 501(c)(3) nonprofit organization headquartered in Winston-Salem, NC. We employ more than 1,100 team members dedicated to our mission of providing employment and training services that help people find jobs and reach financial stability. With 52 retail stores, 20 career centers, and dozens of attended donation centers across a 31-county territory, Goodwill offers a wide range of career opportunities.

Our work makes a difference in the lives of individuals we serve and the community. Our business operations provide stability not always enjoyed by nonprofit organizations solely funded by outside sources. Employees enjoy excellent benefits and a unique work environment that is professional, fast-paced, and fulfilling.

Our organization’s values shape our culture and guide our interactions: Living the Mission, Promoting Teamwork, Driving Improvement, Taking Responsibility for Actions and Behaviors, and Respecting and Appreciating Others.

About the Role

Lead Associates provide store leadership in the absence of the Store Manager or Assistant Manager, demonstrating our commitment to friendly customer service and teamwork. This role requires integrity, resourcefulness, and the ability to thrive in a varied and fast-paced environment.

Responsibilities

• Close the store, reconcile cash with daily sales reports, and secure the facility for the night.
• Prepare and maintain records of store operations, including daily sales reports, cash deposits, and opening/closing reports; conduct inspections when necessary.
• Operate cash registers and provide customer service.
• Receive, price, and stock donations (may occasionally lift and carry up to 50 pounds, and frequently lift and carry 10 to 35 pounds).
• Hang, inspect, and tag textiles and clothing in a production-style setting.

Requirements

• High School Diploma or equivalent preferred.
• Lead or supervisory experience required.

Schedule

Associates should be available to work most store hours, especially evenings and weekends. Stores are open Monday through Saturday, 10 AM to 8 PM, and Sunday, 11 AM to [closing time not specified].

Pay

$16.50 per hour.