LEAD ANALYST DIGITAL CUSTOMER SOLUTIONS

About the role

DePuy Synthes is recruiting for a Lead Analyst, US Digital Customer Solutions Deployments located in Raynham, MA, Raritan, NJ, Palm Beach Garden, FL or West Chester, PA.

Responsibilities

• Lead and support projects to develop and test Orthopedic inventory management and other supply chain digital solutions, including developing actionable recommendations and implementation strategies
• Lead and support the implementation of customer deployments and pilots of field-based inventory management and other supply chain digital solutions
• Support discussions with internal teams and customers to determine opportunities to improve inventory optimization and digital solution expansion across all franchises
• Shape scorecards/dashboards to track progress against specific customer initiatives and educate MedTech teams on the processes and systems needed to address customer goals and challenges
• Seek & lead continuous improvement and standardization of customer engagements/deployments and tracking within the team for supported solutions
• Demonstrate a high degree of autonomy to assess the supply chain, recommend and implement solutions, and plan and provide significant recommendations for consideration into Supply Chain Customer Solutions Team
• Mine and analyze data across multiple data sources: Order to Cash (multiple), Transportation, Finance, Distribution, E-Commerce, Cost to Serve; as well as customer provided data sets
• Conduct quantitative and qualitative analysis to identify trends and opportunities

Qualifications

• Minimum of Bachelor’s degree required; focused degree in Supply Chain or Engineering preferred
• Minimum of 6+ years of relevant Supply Chain/ Distribution Logistics experience is required
• Ability to lead projects and cross-functional teams within a highly matrixed organization, sometimes requiring managing and leading without authority is required
• Demonstrated problem-solving and advanced analytical skills is required
• MS PowerPoint and MS Excel proficiency, is required
• Preferred Supply Chain experience within a Healthcare environment and/or a distributor of medical and surgical supplies preferred
• Customer service experience and/or experience interacting directly with customers is preferred
• Project Management experience preferred
• Advanced MS Excel proficiency, including the use of Lookup Functions, Pivot Tables, Macros, and the import/export of data, is preferred
• Experience/Proficiency with MS Project and/or MS Visio flowcharting preferred
• Working knowledge of SAP and/or Tableau preferred
• LEAN/Process Excellence experience, training, or certification is preferred
• APICS, FPX/PMP, or CPM certifications are a preferred

Other

• Located in Raritan, NJ with considerations made for other US locations or remote
• Requires up to 40% domestic travel