Lead Administrative Support Assistant - P&P Western Region

About the role

A position in the Missouri Department of Corrections is more than a job. It's a calling. Corrections employees transform lives, equipping Missourians in the criminal justice system with the skills they need to contribute to their communities, inside and outside our walls. More than 95 percent of people who enter the prison system ultimately are released. We want to make sure they’re good neighbors.

Benefits

• Missouri State Employee Retirement System
• Deferred compensation plan
• Health insurance (medical, vision, dental for employees and family)
• Paid life insurance
• Long-term disability insurance
• Cafeteria plan
• Paid holidays
• 10 hours annual leave per month
• 10 hours sick leave per month
• Uniforms provided when required
• Pre-service and in-service training
• Access to credit union
• Direct deposit of paycheck (required)
• Employee health, wellness and safety initiatives
• MOST 529 College Savings Program

Responsibilities

• Serves as office manager directing a variety of support functions; plans, assigns, directs, and coordinates the activities of a large office staff directly or through supervisors; exercises delegated authority in the selection, training, assignment, and evaluation of employees
• Performs independent functions; applies technical expertise and specialized program knowledge; organizes and implements program activities; confers with management regarding program status and issues
• Provides complex administrative assistance; represents the supervisor at staff or other meetings; recognizes manager’s and staff priorities; schedules meetings; coordinates logistical arrangements for program, agency, and inter-agency efforts
• Oversees and ensures the accurate, timely preparation, review, posting, and processing of a variety of fiscal, payroll, personnel, purchasing, and related documents
• Recommends changes in operational policies and procedures for approval by supervisor; prepares and communicates instructions and directives regarding changes and clarification of policy; ensures policies and procedures are properly implemented in the unit/section supervised
• Tracks and monitors assigned operating unit budgets and spending plans; researches and/or collects, assembles, and summarizes financial and statistical information; researches assigned issues; compiles pertinent program or fiscal information; prepares complex ad hoc reports, spreadsheets, and databases
• Composes and drafts correspondence involving the interpretation of agency rules, regulations, and program responsibility; responds to inquiries from state officials, customers, vendors, and the public regarding agency matters; investigates and recommends corrective action to resolve customer complaints
• Exercises independence in decision making based on agency operations, policies, and procedures; receives general supervision from an administrative supervisor who makes assignments based on desired objectives and reviews work for achievement of results; performs other related work as assigned

Minimum Qualifications

One or more years of experience as an Administrative Support Assistant (SOSA) with the Missouri Uniform Classification and Pay System; and possession of a high school diploma or proof of high school equivalency.

OR

Four or more years of office or related clerical experience; and possession of a high school diploma or proof of high school equivalency.

Training from an accredited vocational or business school in Office Management, Secretarial Science, or a closely related field may substitute on a year-for-year basis for the required experience at a rate of 30 earned credit hours, or 480 clock hours, for one year. Earned credit hours from an accredited college or university may substitute on a year-for-year basis for the required experience at a rate of 30 earned credit hours for one year.

Additional Compensation

• $2.00 per hour shift differential if assigned to a shift that begins on or between 12:00 pm (noon) and 5:00 am and employed at a 24/7 congregate care facility (institution, transition center, supervision center, or command center)
• $0.75 per hour medium security differential or $1.50 per hour maximum security differential if working full-time at a qualifying facility
• $1.00 per hour restrictive housing differential if assigned a regular post within a restrictive housing/segregation unit at any facility
• Guaranteed 1% pay increase for every two years of continuous service up to 20 years

If transferring from another State of Missouri agency and receiving state retention pay, note that the Missouri Department of Corrections administers retention based upon your retention anniversary date; your retention pay upon transfer may differ until you reach your applicable retention anniversary date.

Career Development

The Missouri Department of Corrections is proud to have a tradition of promotion from within for employees looking for and seeking distinctive career paths. As you work for the department, we invite you to consider your goals and make choices to actively head toward them. We seek to recognize employees who serve with distinction.