Lead Accounts Receivable Associate

Responsibilities

• Lead a small team of Accounts Receivable Representatives, ensuring adherence to departmental guidelines, as well as providing transactional support and professional development.
• Maintain accuracy and timeliness in applying payments and reporting past due balances.
• Communicate clearly and provide detailed information to internal and external stakeholders to resolve billing requests and discrepancies promptly.
• Manage and maintain accurate records and supporting documentation in shared drives.
• Prepare monthly collection action reports for management.
• Prepare disbursement requests for policyholder returns and broker commissions.

Requirements

• Bachelor's degree or equivalent experience with at least 2 years of Accounts Receivable experience.
• Collections experience, preferably in the insurance industry.
• Strong proficiency in Microsoft Excel and Word.
• Excellent verbal and written communication skills.
• Strong analytical and critical thinking abilities.
• Ability to manage multiple tasks effectively.