Lead Accounts Payable Specialist
Located in North Carolina’s third largest city, UNC Greensboro is among the most diverse, learner-centered public research universities in the state, with 18,000 students in eight colleges and schools pursuing more than 150 areas of undergraduate and over 200 areas of graduate study. UNCG continues to be recognized nationally for academic excellence, access, and affordability.
About the Organizational Unit
The Accounts Payable unit of the Controller’s Office pays vendors’ invoices, employee reimbursements, and travel expenditures timely, accurately, and within University and State policies. Each document must be evaluated to ensure compliance with all disbursement policies. A high level of knowledge and accuracy is demanded in processing accounts payable disbursements to avoid audit findings from internal, state, and federal auditors. Accounts Payable serves as the last line of defense against improper payments or charges to departmental accounts. The AP staff also conducts ongoing monthly training for the campus.
About the Role
This position is critical to the University’s Accounts Payable operations and supports the timely, accurate, and compliant processing of vendor invoices, employee reimbursements, supplier onboarding activities, and other disbursement functions. The role serves as a key resource for ensuring compliance with University, UNC System, State, and Federal policies while supporting campus departments in navigating increasingly automated financial processes. Responsibilities have expanded beyond transactional processing to include policy interpretation, campus training, audit support, vendor management, issue resolution, and process improvement. The position plays an important role in maintaining internal controls, mitigating compliance risks, and supporting the University’s financial stewardship responsibilities.
Responsibilities
- Research, Review, and Oversee Outstanding Cases (25%)
- Spot-check travel and non-travel reimbursements for compliance reviews.
- Maintain a record of outstanding credit memos to research and resolve to collect outstanding balances.
- Work with vendors on complex accounting issues to resolve account balances and/or discrepancies.
- Research and provide data for annual internal and external audits.
- Research SpartanMart invoice discrepancies to resolve PO and invoicing matters.
- Review and monitor reports from Chrome River/Emburse to maintain data integrity on record maintenance.
- Use of Technology, Software, and Equipment (20%)
- Serve as the subject matter expert on operational software such as Chrome River, PaymentWorks, Virtual Card, and SpartanMart Invoicing.
- Provide assistance to the AP team for operational functional software issues.
- Participate in AP technology upgrades and implementations to ensure business continuity.
- Use Microsoft Office Suite, Core Banking at the NC Dept of State Treasurer, ePrint, WebFocus, Banner, and SpartanMart to complete research and perform job tasks.
- Provide expertise to campus users on the use of operational software.
- Maintaining and Adjusting Business Processes and Financial Records (15%)
- Serve as the subject matter expert on business workflows in operational software to ensure business needs are met and compliance guidelines are followed.
- Assist with weekly cash projections reported to the UNC Systems Office.
- Review and monitor reports from Chrome River/Emburse to maintain data integrity on record maintenance and statuses.
- Identify efficiencies and propose improvements to business processes.
- Assist with year-end processes and tax reporting.
- Advanced Customer Resolution & Knowledge Resource (10%)
- Provide expertise to campus partners and vendors in resolving complex questions on spending guidelines, OSC/OSBM policies, UNCG policies, and procedures.
- Use interpersonal skills to effectively communicate with vendors and campus partners, maintaining positive relationships between the Controller’s Office and clients.
- Assist the AP team with policy guidance and operational tasks during high-volume periods.
- Training Materials and Programs
- Develop and deliver campus-wide training programs for PaymentWorks, Chrome River, and SpartanMart invoicing.
- Create and maintain end-user manuals, training materials, and business procedures for campus users.
- Create and maintain functional user manuals for the Controller’s Office on operational systems.
- Serve as the primary resource for departmental business officers regarding disbursement policies and system functionality.
- Provide functional consultation on complex reimbursement, invoice, and supplier onboarding issues.
Requirements
- Bachelor’s degree in business administration or accounting, or at least 12 hours of Accounting coursework; or
- Associate’s degree in business administration or accounting and one year of experience; or
- An equivalent combination of education and experience.
Preferred Qualifications
- Two years of experience in accounts payable.
Pay
$55,000 - $60,000
Schedule
- Full-time (1.0 FTE)
- 12 months per year
- Non-exempt (FLSA)
Physical Effort and Work Environment
- Hand movement: repetitive motions, grasping, holding, finger dexterity
- Vision: skilled trades, reading, writing, eye-hand coordination, preparing/analyzing figures, visual inspection
- Hearing, talking, sitting
- Work environment: inside
- Overtime may be required