Lead Account Manager - Data Centers

Key Responsibilities

• Own full commercial responsibility for assigned Datacenter accounts (e.g., hyperscalers, AI platform companies, ecosystem partners)
• Drive revenue growth, pipeline development, and long-term supply agreements
• Lead pricing, negotiations, and commercial strategy aligned with TAS growth objectives
• Expand share of wallet across TIMs, heat spreaders, and advanced packaging solutions

3-in-a-Box Leadership & Orchestration

• Act as the Sales lead in the triad (Sales–BD–R&D/TS) with joint accountability for customer success
• Coordinate tightly with: BD: early engagement, roadmap shaping, and architecture influence
• TS/R&D: technical credibility, qualification, and issue resolution
• Ensure alignment on: Account priorities and growth roadmap
• Program milestones and design-in strategy
• Resource allocation and escalation
• Serve as the single commercial coordinator ensuring internal alignment and external clarity

Customer Engagement & Relationship Management

• Build executive-level and working-level relationships across engineering, procurement, and operations
• Lead: Quarterly business reviews (QBRs), commercial discussions and contract negotiations, cross-functional workshops with customers
• Maintain a unified and coordinated customer interface across all TAS functions

Design-In & Pipeline Growth

• Drive early engagement with customers to influence specifications before design freeze
• Own pipeline from early engagement → design-in → qualification → production ramp
• Improve: Design win rates, pipeline conversion and time-to-qualification
• Focus on solution selling, not product selling, particularly in advanced packaging and thermal management for AI/datacenters

Cross-Functional Execution

• Lead internal coordination across: Technical Service / Application Engineering, R&D / Product Development, Supply chain, quality, and operations
• Remove execution barriers and drive: Program milestone delivery, customer commitments, issue resolution
• Translate customer requirements into actionable internal plans

Account Planning & Growth Strategy

• Co-develop and maintain a Customer Growth Blueprint integrating: Commercial outlook (Sales), Market and roadmap alignment (BD), Technology path (R&D)
• Identify: Next-generation platform opportunities (N+1, N+2), Expansion areas in AI/datacenter architectures, Ecosystem partnerships (foundry, OSAT, OEM alignment)