Le Meridien Pasadena Arcadia - Front Desk Manager

At Aimbridge Hospitality, we’re all about creating standout guest experiences—and as our Front Desk Manager, you’ll be leading the charge. You’ll keep the front office running like a well-oiled machine, making sure every guest is greeted with warmth, efficiency, and a smile. You’ll be the go-to for smooth check-ins, smart problem-solving, and keeping occupancy and revenue on point.

Responsibilities

• Deliver standout service from check-in to check-out, making sure every guest feels welcomed, heard, and cared for throughout their stay.
• Motivate, coach, and guide your front desk team to shine. Keep standards high, procedures smooth, and morale even higher.
• Spot issues before they happen and solve problems like a pro to keep operations seamless and guests smiling.
• Maximize room revenue with smart rate strategies and maintain clear, effective communication with guests and team members.

Requirements

• 2-year college degree with 3+ years of related experience, or a 4-year college degree with at least 1 year of related experience.
• 5+ years of progressive experience in a hotel or related field with supervisory experience.
• Proficient in Windows operating systems, spreadsheets, and word processing.
• Effective in handling stressful, high-pressure situations while maintaining composure and objectivity.
• Valid driver's license from the applicable state.

Benefits

After an initial waiting period, those hired into full-time positions are eligible for a competitive benefits package that includes:

• Daily Pay (ask your Recruiter for more details)
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

About the Property

Le Méridien Pasadena Arcadia provides a sophisticated, design-forward workplace inspired by global culture and mid-century elegance. Located in the center of Arcadia near the Santa Anita Racetrack, the hotel features 233 thoughtfully designed rooms and more than 14,000 square feet of stylish event space. Team members support elevated guest experiences through curated art installations, refined culinary offerings at Longitude 118, and a high-touch service approach. It’s an engaging environment for staff who enjoy working in a contemporary, culturally inspired luxury setting.