Law Firm Business Development & Sales Specialist

Responsibilities

• Met with pre-qualified leads (already vetted and scheduled by the intake team).
• Guided prospective clients through the consultation process with empathy, confidence, and clarity.
• Helped clients understand their options and why De Ford Law Firm was the right choice for their situation.
• Followed up after consults to answer questions, provide resources, and keep momentum going.
• Tracked performance, conversion rates, and client feedback, and worked with the owner to continuously improve.
• Built and maintained referral relationships with therapists, realtors, financial advisors, and other local professionals.
• Attended networking events, luncheons, and community gatherings, representing the firm with professionalism and warmth.
• Developed creative outreach ideas to keep the firm top-of-mind in the community.
• Copied with the marketing team on joint campaigns, partnerships, and community events.
• Kept detailed notes and follow-up tasks in the CRM (you’ll never lose track of who you met at that Chamber event again).

Qualifications

• 3+ years of professional experience in sales, intake, or business development, ideally in legal, medical, or professional services.
• Proven ability to convert consultations into paying clients through a mix of empathy, clarity, and confidence.
• Experience building and maintaining referral partnerships.
• Strong written and verbal communication skills — you know how to follow up without being pushy.
• Excellent time management and attention to detail (CRM use is second nature to you).
• Bachelor’s degree in business, communications, marketing, or a related field preferred — but not required if you’ve got the track record.