Laundry & Linen Services Specialist

About the role

The Linen Technician ensures daily tasks are completed safely, efficiently, and promptly, including delivering clean linen, collecting soiled items, managing inventory, and maintaining organized storage areas. They respond to customer service calls professionally, record linen usage, report linen misuse, and manage inventory levels and cart replenishments. The role involves transporting linen carts safely, recording data accurately, and keeping the linen room tidy.

Responsibilities

• Deliver clean linen
• Collect soiled items
• Manage inventory
• Maintain organized storage areas
• Respond to customer service calls professionally
• Record linen usage
• Report linen misuse
• Manage inventory levels and cart replenishments
• Transport linen carts safely
• Record data accurately
• Keep the linen room tidy
• Perform additional duties as assigned
• Work with both clean and soiled linen per policies and procedures

Qualifications & Skills

• Excellent communication skills
• Customer‑focused attitude
• Comfortable working in a team environment
• Consistently positive outlook and energetic demeanor
• Decision‑making: determine quantities and schedules for linen delivery based on operational needs

Requirements

• Ability to pass background checks, drug screenings, and meet vaccine requirements
• Physical ability to walk several miles daily, lift up to 10 pounds, push/pull carts weighing up to 70 pounds, and handle soiled textiles safely
• Flexibility to cover other shift roles if needed