Large Loss Property Adjuster - Field Estimating Louisiana

About the role

As a Large Loss Field Property Adjuster at Allstate, you will provide exceptional service to our policyholders by traveling to customers' homes to conduct on-site inspections, investigate coverage, prepare estimates, and settle claims promptly and efficiently. You will also handle virtual claims countrywide using platforms like Xactimate and ClaimsX Video Collaboration, with a focus on water losses to ensure customers receive the highest level of support and resolution.

Responsibilities

• Conduct on-site inspections at customers' homes to assess damage and determine coverage.
• Prepare and settle claims efficiently using tools like Xactimate and other estimating software.
• Handle virtual claims across the country, leveraging digital collaboration platforms.
• Serve as a customer service expert by embodying Allstate’s Claims Culture: caring, empowering, and restoring.
• Investigate property claims independently, reviewing damage and interpreting policies to determine coverage.
• Communicate with customers via phone, email, or video chat to guide them through the claims process.
• Evaluate and negotiate claims settlements with customers, vendors, third-party carriers, and claimants.
• Utilize critical thinking and multiple tools to solve problems in a fast-paced environment.
• Maintain accurate and timely documentation of claims in Allstate’s systems.
• Adhere to policy agreements to protect the company financially.

Requirements

• 4 years of experience as an outside adjuster is highly desired.
• Experience handling claims involving multiple trades and losses over $100,000.
• Proficiency in Xactimate and other estimating software.
• Strong critical thinking and technical skills to assess damages accurately.
• Excellent communication and interpersonal skills for exceptional customer service.
• Ability to travel to customers' homes and handle virtual claims countrywide.
• Detail-oriented and organized, with a focus on delivering high-quality work.
• Residency within Louisiana is mandatory for this role.
• Must be able to carry a 50-pound ladder and access roofs with up to a 6/12 pitch.
• Valid driver’s license and willingness to travel as part of the job.

If you currently hold an active insurance license, you must terminate all existing appointments prior to onboarding and not hold any outside appointments during employment. Applicants with a resident producer license must formally surrender that license when instructed by the licensing team.

Training

You will receive comprehensive training to build a claims foundation and understand the systems and processes used in your role. Ongoing training opportunities for continuous improvement are provided. You will be required to attend approximately 2 weeks of training in Dallas, TX. Additionally, your office or area may require you to obtain an adjuster and/or appraiser license, including passing a background check with the Department of Labor, within 60 days of hire.

Benefits

• Competitive pay with support for continuous development and career advancement.
• Flexible scheduling and a time-off policy to support work/life balance.
• Initial and ongoing training to ensure proficiency in your role.
• Comprehensive benefits, including a 401K/pension, education reimbursement, and programs to balance work with personal life.
• Eligibility for a company car based on annual work mileage (determined by leadership).
• Mileage reimbursement for personal vehicle usage during work.
• Comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse.
• Monthly connectivity reimbursement for remote employees to offset internet costs.

Visit www.allstategoodlife.com to learn more about Allstate’s benefits.

Pay

Compensation for this role ranges from $72,000 to $115,245 annually, based on experience, qualifications, location, and internal equity.

Sign-On Bonus

You may be eligible for a $1,000 Licensing Sign-On Bonus if you hold an active Home Resident Property & Casualty License, Designated Home State (DHS) Florida or Texas License, and/or an applicable Appraiser License. Current employees or candidates who have previously worked for Allstate or its family of companies are not eligible.

Work Environment

When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet with minimum speeds of 50 MB download and 5 MB upload is required.