Travel Large Loss Property Adjuster - Field Estimating - EST

About the role

A day in the life of a Travel Estimating Property Adjuster involves:

• Reviewing and complying with State requirements.
• Traveling to loss sites for thorough inspections.
• Assigning Origin and Cause inspectors or Engineers as needed.
• Collaborating with Subrogation Advocates, Special Investigation Unit Adjusters.
• Accurately estimating damage using Xactimate.
• Adjusting reserves throughout the claim handling process.
• Settling claims promptly and fairly.
• Utilizing advanced video technology for remote collaboration.
• Communicating with customers empathetically.
• Negotiating claim settlements.
• Handling claims, collaborating with vendors, and adjusting to various environments.
• Participating in online meetings and trainings.
• Handling daily tasks with policy holders or internal communications.

Responsibilities

Key responsibilities include:

• Customer Service Expert: Caring, empowering, and restoring claims with compassion and clear communication.
• Investigator: Independently investigating property claims and interpreting policies to determine coverage.
• Effective Communicator: Using various forms of communication to guide customers through the claims process.
• Negotiator: Evaluating and negotiating claims settlements with customers, vendors, and claimants.
• Problem Solver: Utilizing tools and critical thinking to handle complex situations.
• Recorder: Ensuring timely and accurate documentation of work.

Qualifications

Required qualifications include:

• Valid driver's license and willingness to travel.
• Residence within 50 miles of any major airport.
• Experience writing fire & water damage estimates.
• Previous experience as a property adjuster.
• Proficiency in estimating software like Xactimate.
• Exceptional customer service skills.
• Proactive problem-solving skills.
• Clear and professional communication skills.
• Organizational and multitasking abilities.
• Maintain Continuing Education Requirements for licensing.
• Valid driver's license and willingness to travel.

Skills

Essential skills include:

• Active listening.
• Communication.
• Critical thinking.
• Customer service.
• Empathy.
• Multitasking.
• Negotiation.
• Time management.
• Working independently.

Benefits

Benefits include:

• Comprehensive training program.
• Competitive pay with support for continuous development.
• Flexibility in scheduling.
• Initial and ongoing training.
• Comprehensive benefits like a 401K/pension, education reimbursement, and programs for work-life balance.

Pay

The compensation range for this role is $68,500 to $117,700 annually.

Schedule

The schedule is 10 days on, 4 days off, working 8-12 hours/day, with up to 90% travel out of town. Training is 10 days on, 4 days off, Monday through Friday from 8:00 AM – 5:00 PM.