Large Loss Property Adjuster - Field Estimating - Jackson, MS

About the role

As a Large Loss Field Property Adjuster at Allstate, you will provide exceptional service to our policyholders by traveling to customers' homes to conduct on-site inspections, investigate coverage, prepare estimates, and settle claims promptly and efficiently. You will also handle virtual claims countrywide using platforms like Xactimate and ClaimsX Video Collaboration, with a focus on fire and water losses.

Responsibilities

• Live into Allstate’s Claims Culture by caring, empowering, and restoring through compassionate, clear, and committed claim handling.
• Investigate property claims independently by reviewing damage and interpreting policies to determine coverage.
• Communicate with customers via phone, email, or video chat to guide them through a fast, fair, and easy claims process, incorporating their preferred communication methods.
• Evaluate and negotiate claims settlements with customers, vendors, third-party carriers, and claimants in accordance with legal and business standards, including handling complex situations.
• Utilize tools like estimate software, job aids, and settlement platforms to solve problems efficiently in a fast-paced environment.
• Protect the company financially by adhering to policy agreements and maintaining accurate, timely documentation in claims systems.

Requirements

• 4 years’ experience as an outside adjuster is highly desired.
• Experience handling claims with multiple trades and losses over $100,000.
• Proficiency in Xactimate and other relevant estimating software.
• Strong critical thinking and technical skills to assess damages and expedite settlements.
• Excellent communication and interpersonal skills for exceptional customer service.
• Ability to travel to customers' homes and handle virtual claims countrywide.
• Detail-oriented and organized, with a focus on high-quality work.
• Residency within the posted location is mandatory.
• Must be able to carry a 50-pound ladder and access roofs with up to a 6/12 pitch.
• Valid driver’s license and willingness to travel as required.

This position is not available for residents of California, Alaska, Hawaii, or Puerto Rico. Individuals with an active insurance license must terminate all existing appointments prior to onboarding and cannot hold outside appointments during employment. Applicants with a resident producer license must surrender it when instructed by the licensing team.

Training

You will receive comprehensive training, including approximately 2 weeks of in-person sessions in Dallas, TX, to build a claims foundation and understand day-to-day systems and processes. Ongoing training opportunities for continuous improvement are provided on the job.

Depending on your office/area, you may need to obtain an adjuster and/or appraiser license within 60 days of hire, which includes passing an additional background check. The Hiring Manager and Centralized Licensing team will assist with this process.

Benefits

• Competitive pay with support for continuous development and career advancement.
• Flexible scheduling and a time-off policy to support work/life balance.
• 401K/pension, education reimbursement, and programs to balance work and life.
• Comprehensive healthcare benefits starting on Day 1.
• Eligibility for a company car based on annual work mileage (leadership determines eligibility).
• Mileage reimbursement for personal vehicle usage during work.
• Monthly connectivity reimbursement for remote work.
• Technology setup including a laptop, monitors, headset, keyboard, and mouse.

Remote work requires a dedicated, private workspace free from distractions, appropriate desk and seating, and reliable internet with minimum speeds of 50 MB download and 5 MB upload.

Pay

Base compensation for this role is $72,000 - $117,700 annually, based on experience and qualifications. Total compensation may include incentive pay (e.g., commission, bonus) as applicable.

Skills

• Active Listening
• Communication
• Construction
• Critical Thinking
• Customer Service
• Empathy
• Multitasking
• Negotiation
• Time Management
• Working Independently
• Xactimate

Candidates offered this position will be required to submit to a background investigation. Allstate generally does not sponsor individuals for employment-based visas for this position.