Large Loss Property Adjuster - Field Estimating - Chicago, IL

About the role

A day in the life of a Large Loss Field Property Adjuster, and what it takes to do the job!

At Allstate, we believe in providing exceptional service to our policyholders. As a Large Loss Field Property Adjuster, you will be dedicated to conducting on-site inspections, investigating coverage, preparing estimates, and settling claims promptly and efficiently.

Responsibilities

• Travel to customers' homes to conduct on-site inspections and investigate coverage.
• Handle virtual claims countrywide, leveraging various platforms and software such as Xactimate and ClaimsX Video Collaboration.
• Focus on water losses, ensuring customers receive the highest level of support and resolution.
• Live into Allstate’s Claims Culture by caring, empowering, and restoring customers, always leading with empathy.
• Investigate property claims by performing detailed reviews of damage and interpreting policies to determine coverage.
• Communicate with customers via phone, email, and video chat to help them through the claims process, offering them their preferred method of communication.
• Evaluate and negotiate claims settlements with customers, vendors, third-party carriers, and claimants, adhering to legal and business standards.
• Utilize multiple tools to get the job done in a fast-paced environment, including estimate tools, job aids, and additional settlement platforms, while using sharp critical thinking skills.
• Protect the company financially by executing policies and keeping a clear record of work in a claims system.

Requirements

• 4-5 years' previous experience as an outside adjuster is highly desired.
• Experience handling claims with multiple trades and over $100,000 in losses.
• Proficiency in using Xactimate and other relevant software for estimating preferred.
• Strong critical thinking and technical skills to assess damages accurately and expedite claims settlements.
• Excellent communication and interpersonal skills to provide exceptional customer service.
• Ability to travel to customers' homes and handle virtual claims countrywide effectively.
• Detail-oriented and organized, with a focus on delivering high-quality work.
• Residency within the posted location is mandatory for this role.

Preferred Qualifications

• Valid driver's license and willingness to travel as part of the job requirements.

Skills

• Active Listening
• Communication
• Critical Thinking
• Customer Service
• Empathy
• Insurance Claims
• Multitasking
• Organizing
• Working Independently
• Xactimate

Benefits

• Competitive pay with needed support for continuous development and career advancement.
• Flexibility in scheduling and a time off policy that helps support your work/life balance.
• Comprehensive training to get you proficient in your new role.
• Continuous training opportunities for improvement.
• Comprehensive benefits like a 401K/pension, education reimbursement, and programs to help you balance work with the rest of your life.

Pay

$72,000 - $115,000 annually, based on experience and qualifications.

Schedule

Flexible schedule to support your work/life balance.

Benefits

• 401K/pension
• Education reimbursement
• Programs to help balance work with the rest of your life

Company Car

This role may qualify for a company car based on annual work mileage for this location. You may be required to use your personal vehicle until these guidelines are met. We offer mileage reimbursements for personal vehicle usage during work.

Notice of Licensing Requirement

As a condition of employment, you may be required to obtain an adjuster and/or an appraiser license which includes passing an additional background check with the Department of Labor. If applicable, you will be required to secure license(s) within 60 days of hire. Applicants seeking an adjuster role who also hold a resident producer license must formally surrender that license when instructed to by the licensing team.

Sign On Bonus

You may be eligible for a $1000 Licensing Sign on Bonus if you have the applicable active licenses needed for this role. This could include Home Resident Property & Casualty License, Designated Home State (DHS) Florida or Texas License, and/or applicable Appraiser License.

Equal Opportunity Employer

Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs. When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.