Large Loss Property Adjuster - Field Estimating Anchorage, AK

About the role

A day in the life of a Large Loss Field Property Adjuster, and what it takes to do the job!

Job Description

Responsibilities

• Provide exceptional service to our policyholders by conducting on-site inspections, investigating coverage, preparing estimates, and settling claims promptly and efficiently.
• Handle virtual claims countrywide, leveraging various platforms and software such as Xactimate and ClaimsX Video Collaboration.
• Focus on large scale fire and water losses, ensuring customers receive the highest level of support and resolution.
• Live into Allstate’s Claims Culture by caring, empowering, and restoring customers, leading with empathy, and providing clear and committed partnership in each claim.
• Investigate property claims by performing detailed reviews of damage and interpreting policies to determine coverage.
• Use phone, emails, and sometimes video chat to communicate with customers throughout the claims process, offering them their preferred method of communication and keeping them updated on claim progress.
• Evaluate and negotiate claims settlements with customers, vendors, third-party carriers, and claimants, adhering to legal and business standards.
• Utilize multiple tools to manage claims in a fast-paced environment, including estimate tools, job aids, and additional settlement platforms, while applying sharp critical thinking skills.
• Protect the company financially by executing policies and maintaining accurate documentation in a claims system.

Requirements

• 4+ years’ previous experience as an outside adjuster is highly desired.
• Experience handling claims with multiple trades and over $100,000 in losses.
• Proficiency in using Xactimate and other relevant software for estimating.
• Strong critical thinking and technical skills to assess damages accurately and expedite claims settlements.
• Excellent communication and interpersonal skills to provide exceptional customer service.
• Ability to travel to customers' homes and handle virtual claims countrywide effectively.
• Detail-oriented and organized, with a focus on delivering high-quality work.

Preferred Qualifications

• Valid driver's license and willingness to travel as part of the job requirements.

Benefits

• Competitive pay with needed support for continuous development and career advancement.
• Flexibility in scheduling and a time off policy that helps support your work/life balance.
• Initial and ongoing training to get you proficient in your new role.
• Comprehensive benefits like a 401K/pension, education reimbursement, and programs to help you balance work with the rest of your life.

Skills

• Active Listening
• Communication
• Critical Thinking
• Customer Service
• Empathy
• Multitasking
• Time Management
• Working Independently
• Xactimate

Compensation

Compensation for this role ranges from $82,000 to $117,700 annually and is based on experience, qualifications, location, and internal equity.

Schedule

This position involves travel to customers' homes and handling virtual claims countrywide.

Pay

Compensation for this role ranges from $82,000 to $117,700 annually and is based on experience, qualifications, location, and internal equity.

Benefits

• Comprehensive benefits like a 401K/pension, education reimbursement, and programs to help you balance work with the rest of your life.