Laboratory Equipment Specialist - Monitoring

Why Renovo? Renovo Solutions is a nationwide healthcare technology management company. Our mission is to enable our employees to create customer-centric solutions that empower our healthcare and life science partners to deliver better outcomes and quality of life for the communities they serve. With a presence in 40+ states, we provide comprehensive solutions for managing & maintaining healthcare technologies. Our company’s values of being People First, Customer Centric, Quality Focused, Innovative and Transparent demonstrate our beliefs in a strong culture and a commitment to excellence. We prioritize investing in our employees’ development through ongoing training programs and a supportive work environment. Join our team to make a difference in healthcare while advancing your career with Renovo. Summary: This is a full-time onsite role that will keep critical laboratory equipment connected, reliable, and ready to support life science operations. As a Lab Equipment Specialist - Monitoring, you’ll turn WATTIQ data and alerts into action, collaborate with cross-functional teams to resolve issues, and support equipment deployments and lifecycle activities. What you will do: Perform daily health checks of system hardware, software, device connectivity, and overall WATTIQ system statusMonitor sensors, alerts, alarms, and threshold breaches; follow up on offline sensors, missed alerts, nuisance alarms, and other problem units to identify risks and root causesAnalyze WATTIQ data to assess equipment health, instrument efficiency, utilization, and performance trendsCoordinate follow-up actions with Vertex stakeholders and end users based on monitoring data, including maintenance needs for cold storage unitsSupport issue resolution by partnering with Renovo engineering, WATTIQ support, Facilities, and other cross-functional teamsManage escalation policies, support response workflows, and scheduling for off-hours support rotationsAttend functional group office hours and provide day-to-day operational supportMaintain accurate and up-to-date system information in WATTIQ, including device records and assignmentsSupport new device ordering, large-scale rollouts, deployments, and device lifecycle changes, including adds, removals, relocations, and assignmentsConfirm devices are installed correctly and communicating properly within the systemVerify end-user accounts and access are properly set up in WATTIQ and SquadcastMaintain inventory accuracy through audits and verification of existing assets and manage on-site parts inventory/supply needsServe as the subject matter expert (SME) for WATTIQ and provide training to Renovo and Vertex staffSupport dashboard development and provide additional project support as needed, including relocation-related activities Qualifications: Experience with any monitoring software (Elemental Machines, Vaisala, etc.)Experience reading and following work instructionsStrong communication and project management skillsHigh level attention to detailSelf-directed / efficient with time management skillsBasic hands-on mechanical skillsComfortable with technical skills in MS office suiteExperience in BSL1 and BSL2 labs, preferredKnowledge of category 1 lab equipment, preferred Required Competencies: Accountability – takes ownership of assigned work and follows items through to completionCommunication – clearly expresses thoughts and ideas both in written and verbal communications, provides timely informationFinancial Acumen – Considers financial impact of all decisionsIntegrity – Can admit mistakes, is direct and truthfulCustomer Service – demonstrates a “customer-first” mentality, focused on meeting the needs of customers and captures feedback to make improvementsPriority Setting – Prioritizes assigned schedules and workloadTeam Building – Mentors newer technicians, facilitates clear communication amongst the team, demonstrates care and respect for co-workers and colleaguesRegulatory – knows the various accrediting agencies (TJC, DNV, CAP, DOH) and how the Medical Equipment Management Plan complies Safety Requirements: Maintain a safe working environment for self and others if they come in contact within the biomed area in accordance with the facility’s policiesMust follow OSHA guidelines in regard to blood borne pathogens, airborne pathogens, radiation, sharp instruments and/or tools, hazardous liquids, and operating devicesOntime completion of safety training assignmentsMust have sensory ability to distinguish hot & cold ranges of temperature, surfaces, fine motor skills, manual dexterity, and detect/distinguish colorsMust be able be able to carry or lift up to 50 pounds routinely Classification: FLSA: Non-Exempt Note: This position description does not list every activity, duty, and responsibility of the position and may be altered by RENOVO at any time. EEO Statement RENOVO Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, RENOVO Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Pay range: $70k-$80k annually based on experience