Monitoring Specialist

Responsibilities

• Admit, transfer, discharge, re-admit and bed-switch patients in eCare Manager, eSitter system, and Central Monitoring station
• Maintain accurate, real-time patient census and verify unit assignments each shift
• Demonstrates attention to detail with accurate, timely and complete data entry and retrieval
• Answers, prioritizes and directs telephone calls
• Maintains required documentation logs and forms related to eSitter, remote telemetry monitoring and tele-consults
• Support tele-consult workflows by coordinating calls, gathering required patient information, and communicating consult timing to providers and nursing
• Admits patients to central monitoring station and review telemetry alarm parameters every shift
• Monitor and document cardiac rhythms continuously and accurately identify rate, rhythm, and artifact and escalate changes promptly to the registered nurse
• Provide continuous remote video monitoring for patients requiring enhanced safety observation
• Verbalize and apply inclusion/exclusion criteria for eSitter monitoring and follow escalation pathways
• Communicate proactively with patients providing redirection as necessary
• Maintain compliance with HIPAA, data security, and patient privacy requirements
• Adhere to departmental policies, regulatory standards, and hospital procedures

Qualifications/Requirements

• Experience: 1 year of administrative and/or customer service experience, required
• Nursing student or some medical training, preferred
• Prior experience in a health information environment or medical terminology, preferred
• Education: High school diploma or equivalent, required
• Licenses / Certifications: C.M.A, C.N.A, or E.M.T certification, preferred