Monitoring Specialist

Responsibilities

• Monitor residential solar system performance using Tesla, Qcells, and Enphase platforms
• Build and review system arrays as needed
• Identify, troubleshoot, and escalate system performance or communication issues
• Manage project close-out processes and ensure documentation accuracy
• Submit activation milestones through Palmetto / Lightreach
• Support funding processes by ensuring project milestones are completed accurately and on time
• Track and assist with utility interconnection processes
• Maintain organized and accurate project records
• Collaborate with installation, service, customer experience, finance, and operations teams
• Provide updates and reporting on system performance and project progress

Qualifications

• Required: Experience in residential solar operations
• Required: Experience using Tesla, Qcells, and Enphase monitoring platforms
• Required: Strong understanding of solar monitoring workflows and system performance
• Required: Experience managing close-out documentation and project milestones
• Required: Familiarity with solar funding workflows and requirements
• Required: Experience with PPAs and Lightreach
• Required: Strong organizational skills and attention to detail
• Required: Ability to manage multiple priorities in a fast-paced environment
• PREFERRED: Experience with utility interconnection processes
• PREFERRED: Knowledge of AHJ requirements and PTO (Permission to Operate)
• PREFERRED: Familiarity with CRM or project management software
• PREFERRED: Solar operations or asset management experience