Lab Support Technician I (Phlebotomy) - Part Time

About the Role

The Lab Support Technician (LST I) is part of the provider care team, acting in a support capacity for reports, data, and scheduling functions of the laboratory. This position provides accurate, timely, and effective laboratory support while exhibiting excellent customer service skills in line with Mercy Signature Service for all internal and external customer interactions.

The LST I is responsible for the skillful acquisition of laboratory specimens for testing, utilizing safe, accurate, and professional methodologies while observing HIPAA confidentiality requirements and lab policies. The role includes processing, transport, and referral of all types of laboratory specimens and reports. Competency in this role requires observation by laboratory management or designee and completion of all departmental checklists.

Responsibilities

• Collect laboratory specimens safely, accurately, and professionally through skilled phlebotomy practices.
• Process, transport, and refer laboratory specimens according to established procedures.
• Support laboratory operations through data entry, reporting, scheduling, and administrative functions.
• Maintain compliance with HIPAA regulations and laboratory policies.
• Ensure accurate and timely handling of laboratory reports and information.
• Deliver outstanding customer service to patients, providers, and coworkers.
• Complete competency and departmental training requirements under laboratory leadership guidance.
• Contribute to a culture of teamwork, quality, and patient-centered care.

Requirements

• High school diploma or equivalent.
• BLS certification within six months of hire.
• Successful completion of probationary period.
• No active disciplinary actions or performance improvement plans.
• Strong communication, organizational, and customer service skills.
• Ability to work effectively in a fast-paced healthcare environment.

Preferred Qualifications

• College coursework in Chemistry, Biology, or other science-related fields.
• Previous clinical laboratory experience.
• Experience with specimen collection and laboratory processes.

Benefits

From day one, Mercy offers outstanding benefits for team members working 32+ hours per pay period, including:

• Medical, dental, and vision coverage.
• Paid time off.
• Tuition support.
• Matched retirement plans.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion.

Schedule

This is a part-time position.