Lab Supervisor

About the role

Supervises the day-to-day operations of general, clinical laboratory area, moderately complex labs in Health Plazas. Works to standardize equipment, procedures and supplies across MercyOne NorthEast Iowa. Oversees the work of staff in assigned area.

Responsibilities

• Performs functions of Medical Laboratory Technician
• Supervises the day-to-day operations of department
• Develops and updates staff schedules
• Coordinates daily staffing according to budget and patient volumes
• Retains records for designated length of time
• Maintains reference lab interfaces and QC/QI databases
• Responds to customer complaints within 24-48 hours
• Follows up on occurrence reports and takes immediate action to events of major consequences
• Reports and removes unsafe equipment/furniture

Requirements

• Medical Laboratory Technician or related field
• Minimum of 4 years laboratory experience
• Previous leadership experience preferred
• Certified Medical Laboratory Technician by ASCP

Qualifications

• Knowledgeable of regulatory requirements and assists with/coordinates the preparation for inspections by various regulatory agencies
• Understands and addresses impact of changes on other applications
• Communicates to staff all relevant information; holds periodic communication meetings and ensures records are kept
• Adheres to existing policies and procedures; assists in developing policies and procedures that are consistent with regulating agency guidelines and MercyOne mission and philosophy
• Manages change by educating team members to accept and acknowledge change, leading others through it with enthusiasm
• Models cultural beliefs

Skills

• Complies with all licensing, accrediting, certification, and/or legal requirements
• Works cooperatively with physicians, volunteers, employees and other MercyOne personnel
• Adapts current operations to the changing needs of consumers, families, physicians, colleagues and the community
• Ensures new employees are oriented to department and job and that initial competency assessment is complete and documented
• Completes annual competency assessments on or before due date
• Administers and documents disciplinary action as appropriate
• Encourages staff development (i.e., assesses needs, assists in development of education plan)
• Facilitates team discussion toward positive solutions
• Maintains an acceptable turnover rate

Benefits

• Trinity Health’s Organizational Integrity Program
• Standards of Conduct
• Other policies and procedures

Pay

TBD

Schedule

Day Shift