L2 Sys Admin - STL

Location: 100% on-site in St. Louis, MO. W2 contract; long-term rolling.

About the role

The Level 2 Systems Administrator provides hands-on operational support for enterprise desktop, server, and network environments. This role focuses on installation, maintenance, troubleshooting, and escalation support while operating within established standards and procedures. The Level 2 Administrator serves as a key operational contributor ensuring system stability and timely issue resolution.

Responsibilities

• Provide day-to-day operational support for:
  • Windows and Linux desktop systems
  • Windows and Unix/Linux server environments
  • High Performance Computing (HPC) systems
  • Development, production, and application servers
• Install, configure, maintain, and patch Microsoft and Linux operating systems and associated peripherals
• Perform software installations, system upgrades, and hardware replacements
• Troubleshoot and resolve desktop, server, and peripheral issues; escalate complex issues as required
• Support dedicated network infrastructure from an operational and maintenance perspective
• Perform IMACD activities (Install, Move, Add, Change, Dispose)
• Provide desktop and workstation support within controlled or closed areas
• Track, follow up, and document problems, issues, and escalations
• Utilize Microsoft Office and other enterprise tools for documentation and reporting

Requirements

• US Citizenship with the ability to obtain and/or maintain an active Interim Secret Security Clearance or higher
• CompTIA Security+ CE certification required prior to starting
• Minimum 3 years of relevant systems administration experience
• Working knowledge of:
  • Microsoft Windows workstation and server operating systems
  • Unix/Linux environments
  • Server-based technologies and application hosting
  • Basic network concepts and topology
• Experience installing and maintaining operating systems and enterprise software
• Strong troubleshooting and problem-resolution skills
• Ability to work effectively in a structured, process-driven environment

Preferred Skills

• Experience supporting HPC or specialized computing environments
• Familiarity with enterprise change and incident management processes
• Experience supporting users in classified or restricted environments

Pay

$27–30/hour (depending upon experience).

Benefits

• Health, dental, and vision insurance (employee contribution required)
• Life insurance
• Short-term disability
• Hospitalization coverage
• Direct deposit with weekly pay periods
• 401k with company match after 12 months of tenure
• Employee Stock Purchase Program (ESPP)
• Health Savings Account (HSA) on the HDHP plan
• SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions
• Corporate discount savings program and other discounts
• On-demand training program
• Access to certification prep, technical and leadership courses/books/seminars after 6+ months of tenure
• Certification discounts and association perks (e.g., CompTIA, IIBA)
• Dedicated customer service team for benefits and resources
• Career coaching