L1 Data Center Technician - Only W2
About the role
Move servers and switches to required destination for installation. Inspect servers and switches to make sure that they are not damaged in any way. Smoke test servers to ensure that server is functioning as intended. Install servers and switches and cable it according to provided wire map. Make sure that all cables ran are bundled neatly and in accordance with Nvidia's standard. Double check with network admins to make sure everything is cabled correctly, and all connections are up.
Responsibilities
- Audit of servers and consumables
- Perform rack & stack of servers, network devices, and storage equipment
- Handle cabling (fiber & copper) including labeling and cable management
- Support installation, relocation, and decommissioning of hardware
- Manage spares inventory and ensure availability of critical components
- Clock in and out for 24/7 shift environment
- Maintain accurate inventory records (asset tagging, tracking, updates)
- Coordinate hardware returns (RMA), dispatch, and logistics tracking
- Maintain proper storage, labeling, and documentation of all assets
- Provide L1 support for incidents and service requests via ticketing tools (e.g., ServiceNow)
- Perform Basic Troubleshooting (L1 Triage)
- For Server hardware issues Network connectivity (Layer 1 checks)
- Escalate issues to L2/L3 teams with proper logs and updates
- Act as hands & eyes support for remote engineers
- Execute Tasks Such As Cable reseating Power cycling devices Console access setup Basic hardware replacement (as guided)
- Monitor alerts from DC tools / dashboards
- Update tickets with accurate troubleshooting steps and status
- Maintain documentation, asset inventory, and audit records
Requirements
6+ years of experience
Qualifications
Basic Understanding Of Networking fundamentals (IP, switching, patching) Server hardware components Fiber & Ethernet cabling Familiarity With Ticketing tools (ServiceNow or similar) Basic console tools (SSH, Putty)
Skills
Strong coordination and communication skills Ability to manage physical inventory and logistics tasks Comfortable working in a 24 7 shift environment; Attention to detail and documentation accuracy