L&I Vocational Services Specialist 2

About the role

The Department of Labor & Industries (L&I) is seeking to hire a Vocational Service Specialist (VSS2) to support claims units in fulfilling L&I’s mission of preventing long-term disability by returning injured workers back to employment.

Responsibilities

• Provide professional and technical consultation regarding vocational services to department staff, private vocational providers, employers and their representatives, health care professionals, and injured workers and their representatives.
• Effectively interpret and implement the statutes, administrative codes, department policies and procedures associated with vocational rehabilitation services.
• Authorize vocational services and benefits in keeping with the department’s statutes, administrative codes, and policies.
• Staff and review Vocational Recovery Closing reports recommending further assessment and refer claims when appropriate.
• Research and respond to inquiries from external customers, claims staff and providers regarding vocational services.
• Address and resolve reported issues by interfacing with appropriate staff including Private Sector Rehabilitation Services (PSRS), Vocational Dispute Resolution Office (VDRO) and other staff.
• Document responses to private vocational providers recommendation reviews and requests for appropriate tracking.
• Research and resolve vocational billing issues as requested by medical treatment adjudicators.
• Participate in claim unit meetings as requested.
• And much more!

Qualifications

• Master’s degree AND a CRC*, or CDMS* or ABVE* certification. AND ONE (1) year of full-time State of Washington industrial insurance, disability management or related field experience in all phases of vocational services.
• OR Bachelor’s degree AND a CRC* or CDMS* certification. AND TWO (2) years of full-time State of Washington industrial insurance, disability management, or related field experience in all phases of vocational services.
• OR Master’s degree OR Bachelor’s degree AND a CRC*, or CDMS* or ABVE* certification. AND Successful completion of the VSS1 training program.

Skills

Your ability to present complex information so others can understand it.
Your proven knowledge or ability to conduct research, analyze policies, rules, or regulations.
An individual who is detail-oriented, and able to effectively prioritize, and maintain a highly organized work environment.
Your ability to maintain the highest levels of confidentiality and professionalism.
Knowledge and experience with workers’ compensation systems.

Benefits

At L&I, your voice matters. L&I is a diverse state agency dedicated to the safety, health and security of Washington's 3.3 million workers. Watch this brief video and learn more about why L&I is an employer of choice.

We value our employees and their work-life balance. We support a hybrid work model and offer flexible custom work schedules. This position is eligible for a flexible schedule (4/10’s, 9/80’s, 5/8’s, etc.) upon approval by management. For this position, teleworking may be up to full time with the expectation of attending in person meetings and training occasionally or upon business needs.

The assigned duty station for this position is Tumwater, WA.

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