L&I Vocational Services Specialist 2

About the role

The Department of Labor & Industries (L&I) seeks to hire a Vocational Service Specialist (VSS2) to support claims units in fulfilling L&I’s mission of preventing long-term disability by returning injured workers back to employment.

Responsibilities

• Provide professional and technical consultation regarding vocational services to department staff, private vocational providers, employers and their representatives, health care professionals, and injured workers and their representatives.
• Effectively interpret and implement the statutes, administrative codes, department policies and procedures associated with vocational rehabilitation services.
• Authorize vocational services and benefits in keeping with the department’s statutes, administrative codes, and policies.
• Staff and review Vocational Recovery Closing reports recommending further assessment and refer claims when appropriate.
• Research and respond to inquiries from external customers, claims staff and providers regarding vocational services.
• Address and resolve reported issues by interfacing with appropriate staff including Private Sector Rehabilitation Services (PSRS), Vocational Dispute Resolution Office (VDRO) and other staff.
• Document responses to private vocational providers recommendation reviews and requests for appropriate tracking.
• Research and resolve vocational billing issues as requested by medical treatment adjudicators.
• Participate in claim unit meetings as requested.
• And much more!

Qualifications

• Master’s degree AND a CRC*, or CDMS* or ABVE* certification. AND ONE (1) year of full-time State of Washington industrial insurance, disability management or related field experience in all phases of vocational services.
• OR Bachelor’s degree AND a CRC* or CDMS* certification. AND TWO (2) years of full-time State of Washington industrial insurance, disability management, or related field experience in all phases of vocational services.
• OR Master’s degree OR Bachelor’s degree AND a CRC*, or CDMS* or ABVE* certification. AND Successful completion of the VSS1 training program.

Equity Competencies

• The ability to take action to learn and grow.
• The ability to take action to meet the needs of others.

Desired

• Practical working knowledge and experience with Washington State’s workers’ compensation system.

Supplemental Information

Things You Need To Know
At L&I, your voice matters. L&I is a diverse state agency dedicated to the safety, health and security of Washington's 3.3 million workers. Watch this brief video and learn more about why L&I is an employer of choice.
L&I provides a modern work environment and excellent benefits including paid leave, tuition reimbursement, Infants at Work Program and a generous retirement package for qualified employees at the end of their career.
Click on the “Benefits” tab to learn more. We value our employees and their work-life balance. We support a hybrid work model and offer flexible custom work schedules. This position is eligible for a flexible schedule (4/10’s, 9/80’s, 5/8’s, etc.) upon approval by management. For this position, teleworking may be up to full time with the expectation of attending in person meetings and training occasionally or upon business needs.
The assigned duty station for this position is Tumwater, WA. To receive more information on opportunities at L&I sign up for GovDelivery and select L&I job alerts.

Application process

We will contact the top candidates directly to interview for this position. Because we base the selection on information provided by you, it is in your best interest to identify the knowledge, skills, and abilities that address the required and desirable qualifications described in the announcement. Please include the following documents with your application. Your application may be considered incomplete without these attachments. A cover letter describing specific qualifications. A current resume detailing applicable experience and education. A list of at least three professional references with current telephone numbers. A current copy of your certification. Certified Rehabilitation Counselor (CRC), Certified Disability Management Specialist (CDMS), or American Board of Vocational Experts (ABVE)

Background Check Notice

Prior to a placement in this position, a background check, including criminal history records will be conducted. Information from your background check will not necessarily preclude employment but will be considered in determining your eligibility to perform the requirements of the position.