Vocational Services Specialist

Main Duties And Responsibilities

• Provide intensive crisis intervention, support, and counseling for participants as needed and make recommendations for needed interventions to promote vocational success
• Deliver one-on-one counseling, coaching, crisis intervention, and/or training with program participants when needed and/or requested
• Work to identify strategies to help team members work through everyday crisis and workplace accommodations for program participants to assist them in maximizing their vocational success
• Process program-specific intake documents and maintain electronic case files for program participants
• Conduct orientation sessions for new participants
• Provide person-centered case management services to individuals with disabilities and other barriers to employment
• Aid program participants in developing an individualized program plan in consideration of their vocational goals, strengths, interests, functional limitations, and potential utilization of assistive technology and other job accommodations
• Work to identify strategies and appropriate assistive technology solutions for program participants to assist them in maximizing their vocational success

Other Duties And Responsibilities

• Process initial intake documents; Develop and maintain electronic case files
• Provide human resources support to program participants, including new hire orientation, FMLA management, interactive process for accommodations and support with corrective action as needed
• Communicate with community agencies and provide information about community resources to enhance support services for program participants
• Work with an interdepartmental team to monitor participants’ progress and enhance the quality of services provided
• Research and build resources and team knowledge to help Team Members navigate community resources and internal resources so they can develop independence and self-sustainability
• Clearly and accurately document in case files
• Complete required paperwork in a timely manner
• May attend community and Peckham events throughout the year
• Maintain a safe and clean work environment
• Aid in the training of people with disabilities as needed
• Promote Peckham’s vision, values, and services with the highest integrity and ethics to all customers and stakeholders
• Perform miscellaneous related duties as assigned

Supervisory Responsibilities

This position has no supervisory responsibilities.

MIMIMUM QUALFICIATIONS

• Bachelor’s degree in Rehabilitation Counseling, Social Work, Human Services, Psychology, Education, or a related field
• Or 2-4 years of experience supporting individuals with disabilities or barriers to employment in vocational, workforce development, human services, or case management settings
• An equivalent combination of education, training, and experience that provides the required knowledge, skills, and abilities may be considered
• Experience assessing participant needs, developing service plans, and supporting individuals in achieving employment or career goals
• Ability to maintain accurate documentation and comply with program guidelines, reporting requirements, and confidentiality standards

Preferred Qualifications

• 1-year related experience in case management
• Licensed Professional Counselor (LPC)
• Past experience providing clinical support
• Conflict Management skills and experience
• Effective Communication and Writing skills
• Mentoring and Coaching skills and experience
• Problem Solving and quality focus
• Stress Management Abilities
• Understanding of public policy and applicable laws
• Ability to research and build resources through community partners and Peckham programs