Kohler Store Sales Design Consultant

About the Role

The Kohler Store by First Supply is seeking a creative, energetic, and ambitious sales and design professional to develop and build relationships with new and existing customers while delivering a design experience worthy of the KOHLER brand. Your thorough, detailed eye will drive contractor and retail showroom sales experiences. This role is ideal for someone passionate about luxury products, sales, design, and face-to-face customer interaction.

Responsibilities

• Drive sales to meet and exceed sales targets set by the Store Manager.
• Conduct daily follow-up on outstanding quotes.
• Develop repeat sales, new relationships, and future business.
• Ensure each customer receives outstanding service by providing a customer-friendly and professional environment, including greeting and acknowledging every customer and maintaining professional standards.
• Follow up on all sales to ensure customer satisfaction and service.
• Maintain a well-organized, aesthetically pleasing environment.
• Administer the sales process to ensure timely and accurate completion of all sales, including processing quotes and sales paperwork.
• Contact vendors and shippers to track orders for customers and ensure quality service.
• Continue to develop sales skills and product knowledge through internal resources, vendor programs (in-person or online).
• Assist with normal store maintenance tasks (inventory, display maintenance, literature library, etc.).
• Perform other duties/responsibilities as assigned by leadership.

Requirements

• Sales/service experience preferred.
• Undergraduate, trade school, or design education preferred or in progress, OR the ability to demonstrate hands-on learning through experience.
• Proficiency in 20-20, Pro Kitchen, or Chief Architect is a plus.
• Ability to work a flexible schedule, including retail hours and occasional evening hours for events.
• Highly personable, with skills in interacting with clients and prospects at a variety of knowledge and comfort levels.
• Ability to handle a fast-paced and changing environment.
• Computer knowledge and skills, with the ability to learn First Supply LLC’s business system.
• Effective communication skills.
• Satisfactory score on the Wonderlic Personnel Test and/or Caliper Assessment.

Benefits

• Medical, dental, and vision coverage.
• 401(k) with company match.
• Paid time off (PTO).
• Company-paid holidays.
• On-demand pay.
• Education assistance.
• Adoption assistance.

About Kohler Store by First Supply

The Kohler Stores are state-of-the-art kitchen and bath showrooms that deliver a distinguished Kohler experience, where designers and homeowners can get hands-on experience with hundreds of products. Solely owned and operated by plumbing distributor First Supply, these showrooms provide expert consultation services and allow homeowners to step into fully designed suites featuring products exclusively from the Kohler brands.