Kiehl's Since 1851 Keyholder - Williamsburg/Brooklyn (PT)

About the role

Kiehl’s Since 1851, a legacy apothecary brand under L’Oréal Luxe, offers personalized service rooted in old‑world courtesy and a commitment to community philanthropy. The brand combines natural ingredients sourced worldwide with a heritage of unwavering courtesy and good, old‑fashioned manners.

Responsibilities

• Assist Store Manager in achieving store sales goals while reaching individual sales goals set by management.
• Provide superior customer service and develop customer relationships to drive repeat business.
• Execute short‑ and long‑term plans to support the store’s business strategy.
• Maintain product and brand image presentation; keep the store neat and organized.
• Deliver a best‑in‑class customer experience and uphold standards of service excellence.
• Lead in productivity; maintain regular attendance and punctuality for all scheduled shifts.
• Enforce company policies and procedures.
• Perform opening and closing procedures for the store.
• Provide training to new store employees.
• Effectively execute visual directives, education selling tools, and customer service standards.
• Perform other job‑related duties as assigned.

Requirements

• Retail and/or cosmetic experience preferred.
• Prior key holder experience preferred.
• High School Diploma or GED required.
• Must be 18 years or older.
• Authorization to work in the United States on a full‑time, permanent, ongoing basis (no immigration support/sponsorship offered).
• Willing to work 2 closing shifts per week and 2 full weekends per month.
• Ability to work on the sales floor for extended periods, walk up and down stairs or ladders as needed, and lift up to 25 lbs regularly.

Qualifications

• Bilingual: Spanish or Mandarin (preferred).

Skills

• Customer service experience.
• Communication skills.
• Analytical skills.
• Basic computer skills.

Benefits

• Access to Company Perks – VIP access to L’Oréal’s internal shop for discounted products.
• Learning & Development Opportunities – unlimited access to e‑learnings, lunch & learn sessions, mentorship programs, and more.
• Employee Resource Groups – Think Tanks and Innovation Squads.
• Access to Mental Health & Wellness Programs.

Pay

Salary range: $19.00 – $20.50 per hour.

Schedule

Expected schedule includes 2 closing shifts per week and 2 full weekends per month.