Kiehl's Keyholder (PT) Flagship, NYC

About the Role

We have an exciting opportunity to join the Kiehl’s family as a Keyholder. This position is responsible for assisting the Store Manager in achieving store sales goals in conjunction with reaching individual sales goals established by the management team. You will provide superior customer service standards and develop customer relationships that result in repeat business. Additionally, you will execute short and long-term plans to achieve goals in support of the store’s business strategy and maintain product and brand image presentation.

Responsibilities

• Deliver a best-in-class experience to customers
• Uphold standards of customer service excellence
• Lead in productivity
• Maintain regular attendance and timeliness for all scheduled shifts
• Assist the Store Manager in achieving store sales goals and individual sales goals
• Enforce company policies and procedures
• Perform open and close procedures for the store
• Provide training to new store employees
• Effectively execute visual directives, educational selling tools, and customer service standards
• Perform other job-related duties as assigned

Requirements

• Retail and/or cosmetic experience preferred
• Prior keyholder experience preferred
• Customer service experience
• Strong communication skills
• Analytical skills
• Basic computer skills
• Must be willing to work 2 closing shifts per week and 2 full weekends per month
• High School Diploma or GED required
• Must be 18 years or older
• Authorization to work in the United States on a full-time, permanent, ongoing basis is required (no immigration support/sponsorship offered for this role)

Preferred Qualifications

• Bilingual: Spanish or Mandarin

Physical Environment

Must be able to work on the sales floor for extended periods, walk up and down a flight of stairs and/or ladder as necessary, and lift up to 25 lbs. on a regular basis.

Benefits

• Access to Company Perks (VIP Access to L’Oréal’s Internal Shop for Discounted Products)
• Learning & Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!)
• Employee Resource Groups (Think Tanks and Innovation Squads)
• Access to Mental Health & Wellness Programs

Pay

Salary Range: $19-$20.50/hr