Kiehl's Since 1851 Keyholder - Brooklyn Heights (PT)

About the role

Kiehl’s Since 1851 was founded as an old-world apothecary in New York City’s East Village. Our unique formulations feature natural ingredients sourced from all over the world. At Kiehl’s we have a heritage of unwavering courtesy and good, old‑fashioned manners that is expressed through our highly personalized service. We believe that making the world a better place starts in our own neighborhood – and that is why you will find unique philanthropic initiatives in each of our stores across the nation. If you have a spirit of adventure and a talent for serving others, we invite you to build a career at Kiehl’s!

Responsibilities

• Assist Store Manager in achieving store sales goals in conjunction with reaching individual sales goals established by management team.
• Provide superior customer service standards and develop customer relationships that will result in repeat business.
• Execute short and long term plans to achieve goals in support of the store’s business strategy.
• Responsible for product and brand image presentation while maintaining a neat and organized store.
• Delivers a best in class experience to customers.
• Upholds standards of customer service excellence.
• Leader in productivity.
• Regular attendance and timeliness for all scheduled shifts.
• Enforce company policies and procedures.
• Perform open and close procedures for the store.
• Provide training to new store employees.
• Effectively execute visual directives, education selling tools and customer service standards.
• Perform other job‑related duties as assigned.

Qualifications

Required Qualifications:

• Retail and/or cosmetic experience preferred
• Prior key holder experience preferred
• Customer service experience
• Communication skills
• Analytical skills
• Basic computer skills
• Must be willing to work 2 closing shifts per week and 2 full weekends per month
• High School Diploma or GED required
• Must be 18 years or older
• Authorization to work in the United States on a full‑time, permanent, ongoing basis is required (no immigration support/sponsorship offered)
• Physical Environment: Must be able to work on the sales floor for extended periods, walk up and down a flight of stairs and/or ladder as necessary, and lift up to 25 lbs. on a regular basis

Preferred Qualifications:

• Bilingual: Spanish or Mandarin

Don’t meet every single requirement? At L'Oréal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you’re excited about this role but your past experience doesn’t align perfectly with the qualifications listed in the job description, we encourage you to apply anyways! You may just be the right candidate for this or other roles!

Pay

Salary Range: $19‑$20.50/hr

Schedule

Must be willing to work 2 closing shifts per week and 2 full weekends per month.

Benefits

• Access to Company Perks (VIP Access to L’Oréal’s Internal Shop for Discounted Products)
• Learning & Development Opportunities (Unlimited Access to E‑learnings, Lunch & Learn Sessions, Mentorship Programs, & More!)
• Employee Resource Groups (Think Tanks and Innovation Squads)
• Access to Mental Health & Wellness Programs