Kids Club Manager - New Club Opening

Why Chuze Us?

Our mission is to build healthier communities through human connection and kindness. We’re reinventing the fitness industry one deadlift at a time by focusing on hospitality and our people. We nurture a vibrant work environment, fostering an inclusive community for our members, our communities, and for each other. You deserve an awesome job. You found it.

Your New Role

Pay Range: $22.96 - $28.70 / hour; based on experience.
Hours: Open availability preferred

Responsibilities

• Welcome and provide excellent customer service to members and guardians, overseeing fun and safe activities with children.
• Ensure the Kids Club looks its best by completing and coordinating daily cleaning tasks.
• Prevent and guide your team through elevated member concerns, elevated behavioral issues, and emergent facilities issues.
• Maintain a positive, friendly, and caring rapport with children and their guardians, prioritizing safety.
• Provide real-time feedback to Kids Club Chuzers and partner with the General Manager on formal coaching, performance reviews, and recruiting new talent.
• Support a seamless member experience by maintaining knowledge of general front desk operations.
• Own administrative processes such as reporting, email communications, Kids Club scheduling, and inventory maintenance.
• Work in close collaboration with the General Manager in all aspects of Kids Club operations, performance, labor management, turnover, and quality assurance.

Requirements

• 18+ years of age
• High school graduate or equivalent
• 1-2 years of experience in Childcare
• 2-3 years of experience leading a team
• Excellent customer service, communication, and interpersonal skills over the phone and in person
• Able to maintain a positive rapport with children
• Team-based mindset with the capacity to receive and deliver feedback
• Strong attention to detail and multitasking skills
• Able to work varied hours, weekends, and opening/closing shifts regularly or as needed

Preferences

• Bachelor's degree or current continued education in early childhood education

Physical Abilities

• Ability to read, write, and communicate clearly in English
• Ability to walk, bend, kneel, reach, and perform repetitive arm and hand movements
• Ability to stand for extended periods
• Ability to operate a telephone, computer, and other standard office equipment
• Ability to safely lift and carry up to 50 pounds independently and heavier loads with assistance when needed