General Manager - New Club Opening

About the Role

Life Time champions a healthy and happy life for its members. As the nation’s only Healthy Way of Life brand, Life Time delivers an unmatched athletic resort experience and provides a comprehensive healthy living, healthy aging, and healthy entertainment experience that goes well beyond fitness to encompass the entire spectrum of daily life for individuals, couples, and families of all ages.

The General Manager in Training position is a high-profile leadership role. You will partner with the club's current General Manager or Senior General Manager to help with the club’s overall direction, coordination, operation, and success. You will ensure the club meets financial goals while providing leadership in customer service, team member relations, sales, in-center business performance, and member participation.

You will enroll in the General Manager Certification and complete required trainings provided by Life Time Education, as well as on-the-job training from the club's General Manager and Area Director. This includes supporting a team of 150-300 team members and offering ongoing leadership, motivation, and development.

Responsibilities

• Attends required General Manager Certification trainings and presents on the business plan
• Performs daily walk-through inspections to ensure all areas of the club are clean, neat, organized, and like new
• Studies Net Satisfaction Scores to ensure the best member experience
• Monitors budgets and forecasts revenue and expenses for each department monthly/quarterly/annually
• Monitors supplies, payroll, cost of goods, and expenses for each department monthly/quarterly/annually
• Mentors Department Managers to ensure continuous growth through training, developing, assessing performance, and providing feedback
• Co-facilitates Weekly Department Manager Meetings
• Participates in a quarterly club assessment in partnership with the General Manager and Area Director
• Authorizes new hires, promotions, employee status changes, and terminations with the Department Managers
• Guides and executes the monthly Manager on Duty program

Requirements

• HS Graduate or equivalent
• 3 years of experience in the fitness, hospitality, or retail industry
• 2 years of management experience
• Understanding of computer software such as Microsoft Excel and Word
• Excellent interviewing techniques
• Ability to sit, stand, walk, reach, climb, and raise up to 50 pounds
• CPR and AED certification (preferred)

Preferred Qualifications

• Bachelor's Degree in Business or a related field