Kia Service Consultant

About the role

For more than 40 years, Doug Smith has consistently exceeded the expectations of our growing customer base by providing extraordinary customer service. Doug Smith Kia is experiencing exponential growth and has moved into a new facility in Lindon. We have an incredible opportunity for an experienced Service Consultant to join our team as we prepare to soar!

Responsibilities

• Address customers' primary concerns
• Be dependable, punctual, and process-driven
• Meet and greet customers with a smile
• Answer incoming phone calls
• Conduct video walkarounds
• Communicate via text
• Properly document repairs and process paperwork expeditiously
• Sell needed and recommended maintenance and repairs
• Follow through with daily responsibilities
• Complete all factory and dealer training

Qualifications

• 2–3 years of automotive experience
• Self-motivated
• Communication skills, patience, creativity, and an eye for detail
• Basic computer skills
• Maintain a valid driver’s license

Benefits

• Paid time off
• Holiday pay
• Accident insurance
• Medical, dental, vision, short- and long-term disability, and life insurance
• 401(k)
• Health savings account
• Free online education
• No-cost, no-debt college degree for you and your family (includes tuition, books, and technology fees through Degrees@Work with Strayer University)
• Employee discounts