Kia Service Advisor

Eide Auto is always looking for hardworking individuals to join our team! Our goal is to develop long-term employees who want to be successful and have opportunities for advancement. We invest in our employees and their growth at the store.

About the role

We are looking for a dedicated Kia Service Advisor to help grow our booming service department and provide our customers with exceptional experiences. The ideal candidate will flourish in a fast-paced and professional workplace.

Benefits

• Weekends off
• High volume, highly productive shop
• Clean and professional work environment
• Recently remodeled shop
• 401(K)
• Paid vacation opportunity
• Promote-from-within culture
• Medical and Dental Insurance

Responsibilities

• Greets customers promptly
• Obtains customer and vehicle information
• Clearly reports all vehicle symptoms as described by the customer
• Determines and recommends needed maintenance based on age, mileage, and vehicle history
• Prepares complete and accurate estimate of cost for labor and parts
• Establishes follow-up time
• Monitors the progress of each vehicle throughout the day, updating customers frequently
• Verifies that final invoice reconciles with work performed on the repair order
• Explains all completed work and charges to customers

Requirements

• Ability to work hard with limited supervision
• Must be able to manage in a fast-paced work environment
• Knowledge of automobiles
• Positive attitude
• High volume mentality